Franchise Business Consultant - Cleveland/Columbus, Ohio

Culver Franchising System, LLC

1d•Remote

About The Position

Culver Franchising System, LLC is seeking a dynamic, results-oriented Franchise Business Consultant (FBC) to support new and existing franchisees and drive growth in the Cleveland/Columbus, Ohio market. This role is responsible for guest service, new restaurant openings, and financial results in Culver’s franchised locations. The FBC will provide ongoing leadership and advice to franchisees regarding restaurant operations, including supporting positive guest relations, product quality, training, team development, and expense controls. Additionally, the FBC will offer expertise to franchisees in building restaurant sales and profits, ultimately adding value to the Culver’s brand. The ideal candidate will reside in the greater Cleveland/Columbus areas of Ohio. This is a remote/home-based position requiring 80% travel with 1-2 overnight stays per week.

Requirements

Two-year College or University degree in related field and 5-8 years related experience or equivalent combination of education and work experience as a General Manager/District Manager in a multi-unit restaurant concept
Ability to travel up to 80% of the time including nights and weekend travel
Excellent time management and organization skills
Food Safety & Sanitation Certificate
Valid Driver’s license and an acceptable driving record

Responsibilities

Serve as a liaison between Culver Franchising System, LLC (CFS) Culver’s support team, suppliers and franchisees
Provide leadership and advice to franchisees on their restaurant operations, including food cost control, labor investments, expense control, safety, sanitation, product quality control, training, and guest relations
Ensure franchisee operations are conducted in such a manner as to reflect favorably on the brand, protect trademark rights and be in compliance with all brand standards
Be knowledgeable of Franchise Disclosure Document (FDD) to ensure operational compliance
Ensure restaurant openings are successfully managed with appropriate support teams and leadership, planning, while adhering to established restaurant opening budgets
Support franchisees approved for expansion with operations and human resources preparations
Support franchisees in meeting sales, experiences and guest satisfaction goals are achieved or exceeded
Represent company operations, as needed, on various operations, Franchise Advisory Council, R&D, training, information technology, supply or other functional committees as needed
Plan and set priorities to achieve business objectives
Influence others by building respectful working relationships built on trust and a strong base of credibility
Demonstrate an ability to adapt to different situations and personalities, while maintaining a high level of personal integrity