Big O Tires - Franchise Business Consultant - Texas (East)

TBC Corporation•San Antonio, TX

52d•Remote

About The Position

The Franchise Business Consultant serves as the primary liaison between Big O and its franchisees. The main objective of this role is to support franchisees in developing profitable and successful businesses, enhancing their value, and implementing growth and operational strategies that align with corporate objectives. This involves influencing franchisees to adopt complementary initiatives and building strong relationships to foster commitment to the brand, compliance, and overall growth. This is a remote position, ideally for candidates located in the San Antonio, TX area and near a major airport.

Requirements

Proven experience in retail business planning, franchise growth, and succession planning.
Solid understanding of operational execution in retail.
Outstanding track record of creating beneficial business partnerships and collaborating with others to achieve set goals.
Excellent strategic thinking ability, including analyzing individual businesses for performance, identifying issues, evaluating options, prioritizing efforts, and developing/implementing growth actions.
Clear understanding of the financial drivers of franchise business operations, market conditions, competitive landscape, and trends.
Excellent communication and interpersonal skills with diverse audiences to influence behavior, resolve issues, and gain commitment.
High comfort level interacting with franchisees and corporate management.
Solid ability to maintain balance and objectivity while building rapport.
Proven ability to plan, manage time, set targets, work independently, meet deadlines, and deliver results consistently.

Nice To Haves

Five + years of experience in management of retail tire and automotive service business.
Multi-store and/or multi-state management experience.
Bilingual in Spanish/English.

Responsibilities

Develop beneficial business relationships and gain buy-in from all franchises in the assigned zone, fostering teamwork and collaboration to achieve targets, goals, and business plans.
Conduct annual business reviews with assigned franchisees to set goals for growth, profitability, and succession planning. Assist franchisees with exit strategies when appropriate.
Analyze franchisee operational performance to identify opportunities for sales and profitability increases. Recommend business and operational improvements and help franchisees and their management teams implement new processes.
Prioritize and focus efforts using advanced business judgment to maximize value and impact for the franchise group, leveraging early successes to influence others.
Ensure the Big O Brand is protected and represented appropriately by assigned franchisees in all aspects, adhering to Big O policies and standards.
Plan, conduct, or assist with periodic regional meetings as required.
Identify opportunities for new store growth in assigned markets, including with existing franchisees, potential independent conversion candidates, and awareness of real estate opportunities.
Understand the strengths and weaknesses of the advertising, marketing, and franchisee markets.
Perform other duties as assigned.