Franchise Business Consultant - Quebec Market Development

Booster Juice

3d • Hybrid

About The Position

This is not a typical FBC role. As our Quebec FBC, you carry a distinctive dual mandate. In your primary capacity, you'll function as a full Franchise Business Consultant — coaching, auditing, and developing your franchise partner portfolio to operational excellence. In your secondary capacity, you'll serve as Booster Juice's frontline brand ambassador in Quebec — building awareness, forging community connections, and driving the market growth that makes our expansion vision a reality. You'll be the most important Booster Juice presence in the province. You'll speak the language, know the market, and represent our brand with authenticity — in both official languages.

Requirements

• Minimum 5 years of multi-unit experience as a District Manager, Area Manager, or Franchise Consultant in a restaurant or hospitality brand — QSR preferred
• Full professional fluency in French and English (written and spoken) — required
• Must reside in the Greater Montreal area — required
• Demonstrated experience in a coaching, consulting, or field leadership role
• Familiarity with the Québec regulatory environment and provincial labour standards
• Prior experience in community engagement, local marketing, event coordination, or brand ambassador work
• Financial acumen: ability to read P&L statements, interpret SPLH and COGS data, and translate insights into actionable coaching
• Proficiency with Microsoft Office Suite; familiarity with POS systems, scheduling software, and reporting platforms

Nice To Haves

• Post-secondary education in Business Administration, Marketing, Hospitality Management, or a related field is an asset — not mandatory
• You're culturally fluent in Quebec — you understand the distinct values, communication styles, and community dynamics of the province
• You see brand building not as a secondary responsibility, but as a core expression of the role. You understand that a thriving brand in Quebec is what makes franchise partner success possible
• You're energetic, outgoing, and brand-passionate — comfortable representing Booster Juice in public-facing community settings
• You combine detail orientation with big-picture thinking, translating complexity into clear, actionable plans
• You're self-directed and results-driven — able to manage competing priorities without direct daily supervision
• You lead with integrity, handling sensitive franchise partner information and challenging conversations with professionalism
• You bring an entrepreneurial mindset, approaching market development with creativity and initiative

Responsibilities

• Serve as the primary field contact and coach for assigned Quebec franchise partners, conducting regular store visits and structured business reviews
• Conduct quarterly Brand Promise Report (BPR) audits to ensure compliance with brand standards, food safety, and operational protocols
• Analyze store-level P&L data and KPIs (SPLH, COGS, sales trends) to identify performance gaps and develop collaborative improvement plans
• Guide franchise partners through the implementation of corporate initiatives, new product launches, and system changes
• Facilitate onboarding and ramp-up of new Quebec franchise partners, including hands-on training support at store openings
• Build strong, trust-based relationships grounded in mutual respect, accountability, and shared commitment to brand excellence
• Act as Booster Juice's primary brand representative in the Quebec market, fostering awareness, community connection, and brand affinity
• Partner with the national marketing team to develop and execute localized marketing strategies tailored to Quebec culture and consumer preferences
• Identify and participate in community events, trade shows, festivals, and sponsorship opportunities where Booster Juice can build visibility through presence, sampling, and engagement
• Establish relationships with local radio stations, digital influencers, community organizations, and media outlets to generate earned brand exposure
• Drive catering and group order opportunities by connecting with local businesses, corporate offices, fitness studios, health clinics, and universities
• Gather and synthesize Quebec market intelligence — consumer trends, competitive activity, local preferences — and report findings to marketing and operations leadership
• Champion Booster Juice's brand story in French, ensuring all community-facing communications reflect Quebec cultural context appropriately
• Serve as an in-house subject matter expert on local and provincial regulations relevant to Booster Juice operations
• Monitor and analyze sales trends, traffic patterns, and operational KPIs across the Quebec portfolio to identify growth opportunities
• Support franchise partners in developing action plans that improve top-line sales, manage labour costs, and optimize COGS
• Prepare and present regular performance updates and market development reports to regional leadership
• Contribute to store opening feasibility analysis and site-level recommendations as the Quebec market expands
• Ensure all Quebec franchise partner teams are trained and compliant with brand standards, food safety protocols, and operational procedures
• Deliver training in both French and English as required, adapting materials for a bilingual audience
• Identify training gaps and collaborate with the National Training Manager to develop or adapt resources for Quebec operators
• Support franchise partners in addressing non-compliance and developing corrective action plans within established timelines
• Serve as a bilingual bridge between Quebec franchise partners and the national corporate team, ensuring clear, culturally appropriate communication in both official languages
• Provide timely field reports, visit summaries, and market updates to regional leadership
• Collaborate cross-functionally with Marketing, Training, IT, Finance, and People & Culture to facilitate the rollout of national programs in Quebec
• Represent the voice of Quebec franchise partners in conversations with national leadership, advocating for market-specific needs where appropriate

Benefits

• We're not just a smoothie brand — we're a Canadian success story with an ambitious future.
• You'll have the autonomy to develop meaningful franchise partner relationships, build real community presence, and directly influence the long-term trajectory of our Quebec market.
• Your work won't go unnoticed — it will be felt in every store opening, every community event, and every franchise partner conversation.
• Accommodations for applicants with disabilities are available throughout the recruitment process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree