Franchise Business Coach

Unleashed Brands • Bedford, TX

1d • Hybrid

About The Position

Premier Martial Arts is a leading martial arts franchise dedicated to empowering lives through martial arts and character development. The Franchise Business Coach serves as the primary advisor and accountability partner to a portfolio of Premier Martial Arts franchise owners. This role focuses on business coaching, operations support, P&L management, and overall business support to help franchisees grow student enrollment, strengthen financial performance, improve KPIs, strengthen brand standards, and improve overall profitability.

Requirements

• Bachelor’s degree in business, Marketing, Management, Education, or related field (or equivalent experience) is preferred.
• 2–5 years of experience in business coaching, franchise support, education services, or performance management.
• Proven ability to drive measurable business results and hold others accountable to goals.
• Strong analytical skills and comfort working with performance metrics and P&Ls.
• Excellent communication and relationship-building skills.
• Proficiency in Microsoft Office and comfort learning CRM and LMS platforms such as PMU University.
• Highly organized, proactive, and adaptable in a fast-paced environment.
• Ability to travel up to 40%.
• Must live or be willing to relocate to Dallas, TX.

Nice To Haves

• Experience with the franchise business model
• Background in education services, tutoring, or college admissions

Responsibilities

• Drive franchisee growth by setting and coaching toward goals in revenue, enrollment, retention, and customer satisfaction.
• Analyze performance KPI metrics (Leads, Leads to Appointment, Show Up Rate, Conversion Rate, Upgrades & Attrition) to identify coaching priorities.
• Maintain strong relationships with franchisees, providing consistent accountability and performance guidance.
• Lead in-person training sessions at HQ and provide real-time support to new owners.
• Coordinate monthly Franchise Advisory Council Roundtables and support FAC meetings with follow-up and insights.
• Respond to franchisee support tickets in Zendesk in a timely and professional manner.
• Guide franchisees on local marketing, partnerships, referral strategies, and program delivery standards.
• Document franchisee interactions and performance trends; contribute to leadership reporting.
• Facilitate peer group sessions focused on enrollment growth, student outcomes, and profitability.

Benefits

• Paid bi-weekly
• Company Paid Holidays
• Flexible Paid Time Off
• Paid Parental Leave
• Multiple health care insurance plans that cover medical, dental, prescription, vision, and employer HSA contributions
• Competitive 401(k) Program with employer matching contributions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level