pt framer

Michaels StoresLaurel, MD
$16 - $18Onsite

About The Position

The Framing Consultant is responsible for building customer relationships while creating memorable framing solutions for their art. This role involves assisting customers in navigating the store, locating desired items, and ensuring a safe, clean, and well-organized environment. The consultant will adhere to Standard Operating Procedures (SOPs) and company programs, execute company policies, and embrace personal design principles to build customer relationships and deliver custom framing solutions. Key activities include meeting sales and production goals, completing framing orders with high quality and timeliness, maintaining the ready-made frame department, and providing excellent customer service. The role also supports shrink and safety programs, participates in truck unloads and stocking, operates the cash register, and assists with omnichannel processes.

Requirements

  • Basic computer skills.
  • Basic measuring skills.
  • Ability to operate framing equipment and glass cutter.

Nice To Haves

  • Retail experience.
  • Experience selling products and/or services to customers.

Responsibilities

  • Build customer relationships and create custom framing solutions.
  • Assist customers in shopping the store and locating products.
  • Ensure a safe, clean, and clutter-free environment.
  • Adhere to Standard Operating Procedures (SOPs) and company programs.
  • Deliver sales and production results.
  • Complete framing orders with high quality and on time.
  • Maintain the ready-made frame department and other assigned areas.
  • Deliver friendly customer service and ensure a well-merchandised and in-stock store.
  • Support shrink and safety programs.
  • Interact with others in an accepting and respectful manner.
  • Participate in truck un-load and stocking processes.
  • Operate cash register and execute cash handling to standards.
  • Acknowledge customers, help locate product, and provide solutions.
  • Assist with Omni channel processes.

Benefits

  • Health insurance (medical, dental, and vision)
  • Paid time off
  • Tuition assistance
  • Generous employee discounts
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