Part Time Framer (Personal Designer)

Michaels Stores•Austin, TX

24d•Onsite

About The Position

The Part Time Framer (Personal Designer) builds customer relationships and creates memorable custom framing solutions. The role also helps customers find products, supports sales and production results, completes framing orders to a high standard and on time, and helps maintain a safe, clean, clutter-free, well-merchandised, and well-stocked store. Work takes place in a public retail setting. Public areas are climate controlled, while some stock rooms may not be; occasional outdoor work may be assigned for retrieving shopping carts or unloading trucks. The frame shop contains a glass cutter and heat press. Work hours include nights, weekends, and early mornings. The role requires basic computer and measuring skills and the ability to operate framing equipment and a glass cutter. Retail experience and experience selling products or services to customers are preferred. The position involves regular bending, lifting, carrying, reaching, and stretching; moving throughout the store; standing for long periods; and lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment. Reasonable accommodations may be available through an interactive process.

Requirements

Basic computer skills.
Basic measuring skills.
Ability to operate framing equipment and a glass cutter.
Regular bending, lifting, carrying, reaching, and stretching; ability to move throughout the store and remain standing for long periods.
Ability to lift heavy boxes and frames and access high shelves using a ladder or similar equipment.

Nice To Haves

Retail experience.
Experience selling products and/or services to customers.

Responsibilities

Follow Standard Operating Procedures (SOPs), company programs, policies, and standards, including applicable legal requirements.
Use the Personal Designer approach and Elevated ABC Deliver to build customer relationships and create custom framing solutions.
Deliver sales and production results.
Complete framing orders with a high degree of quality and on time.
Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
Provide friendly customer service, help customers locate products, and offer solutions.
Maintain a well-merchandised and in-stock store.
Support shrink and safety programs.
Interact with others in an accepting and respectful manner, remain positive in difficult situations, and promote the organization’s vision and values.
Participate in truck unloading and stocking processes, following truck standards and completing work within budget.
Operate the cash register and handle cash according to standards.
Assist with omnichannel processes.
Perform other duties as assigned.