Framer PT

Michaels Stores•Katy, TX
•Onsite

About The Position

The Framer builds customer relationships by creating memorable custom framing solutions and helping customers find what they need in the store. The role delivers sales and production results, completes framing orders to a high standard and on time, and helps maintain a safe, clean, well-merchandised, and in-stock store. The position also supports store operations, including stocking, cash handling, shrink and safety programs, and omnichannel processes. The work takes place in a public retail store. Public areas are climate controlled, while some stock rooms may not be. Some outdoor work may be required when retrieving shopping carts or unloading trucks. The frame shop contains a glass cutter and heat press. Work hours include nights, weekends, and early mornings.

Requirements

  • Basic computer skills.
  • Basic measuring skills.
  • Ability to operate framing equipment and a glass cutter.
  • Ability to regularly bend, lift, carry, reach, and stretch; move throughout the store; and remain standing for long periods.
  • Ability to lift heavy boxes and frames and access high shelves using a ladder or similar equipment.

Nice To Haves

  • Retail experience.
  • Experience selling products and/or services to customers.

Responsibilities

  • Follow Standard Operating Procedures (SOPs), company programs, policies, and standards to ensure compliance with applicable laws and requirements.
  • Use Elevated ABC Deliver and personal design skills to build customer relationships and create custom framing solutions.
  • Deliver sales and production results.
  • Complete framing orders with a high degree of quality and on time.
  • Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
  • Provide friendly customer service, help customers locate products, and offer solutions.
  • Maintain a well-merchandised and in-stock store for customers.
  • Support shrink and safety programs.
  • Interact with others in an accepting and respectful manner, remain positive in difficult situations, and promote the organization’s vision and values.
  • Participate in truck unloading and stocking processes, following truck standards and completing work within budget.
  • Operate the cash register and handle cash according to standards.
  • Assist with omnichannel processes.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match, depending on position and eligibility.
  • Employee Assistance Program.
  • Medical, dental, and vision coverage, depending on position and eligibility.
  • Telemedicine services.
  • Flexible spending accounts.
  • Commuter benefits.
  • Tuition assistance.
  • Adoption assistance.
  • Voluntary insurance options.
  • Employee discounts and access to partner discount programs.
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