Fragrance Specialist, EPCOT

LVMH Perfumes & Cosmetics•Orlando, FL

23h•$30 - $40•Onsite

About The Position

The Fragrance Specialist is the Dior Ambassador and promotes with passion the Dior Maison and Values. As a member of the Dior team, the Fragrance Specialist always demonstrates the highest level of Dior hospitality. They provide unforgettable client experiences and exceptional service. Achieving defined sales and client development targets while promoting brand image and desirability.

Requirements

2+ year retail experience, preferably in a luxury environment
Proven track record in excelling retail results & of working within a luxury retail environment
Good writing and communication skills
Must have flexible availability including all Holidays, all days and all business hours.

Responsibilities

Conduct in store and/or remote selling activities, acting as a personal shopper
Sell Dior fragrances by meeting our clients’ needs and providing memorable experience through high standard of service to clients throughout the whole sales process, following the brand D.I.O.R. method
Display the ultimate in Dior hospitality. Initiate contact with customers and welcome them both on counter and through traffic-stopping
Demonstrate a strong commitment to the brand by maintaining a professional appearance at all times.
Provide consultation to customers for selection of prestige fragrance.
Answer and respond to customer requests regarding Dior and its product lines, namely fragrance.
Connect with authenticity. Identify and understand clients needs through the art of conversation.
Propose and demonstrate personalized fragrance product through storytelling. Propose complementary products and upcoming event experiences.
Communicate passionately, always share Dior storytelling and educate clients on the brand and products
Achieve retail sales targets (in store and remote) and contribute to boutique KPIs on a weekly & monthly basis. Responsible to stay on top of one’s own business and how they are tracking vs. goals daily.
Master Brand, Category and Competition Knowledge
Develop enduring relationships with existing clients in boutique
Engage new clients to the brand, through genuine interactions
Achieving defined goals within all CRM activities, client recruitment, development, outreach (when applicable) and sales.
Play an active role in maintaining an esthetically pristine and hygienic boutique environment.
Understand and support merchandising guidelines and inventory management.
Maintain and contribute to a positive work environment
Attend all offsite Seasonal Schools and Dior training programs