TRC - Fox Veterans Program Director

The Resource Center•Jamestown, NY

1d•Hybrid

About The Position

To lead all initiatives under the SSG Fox SPG Program. Oversees the Fox team and ensures the seamless delivery of outreach, engagement, and all services in our community. This role also maintains connections to community partners and the VA system. This individual sets the tone for the program, ensures it runs smoothly, and serves as a role model. The Director is the “face” of the Fox program in the community.

Requirements

Strong communication, organizational, and leadership skills
Proficiency in Microsoft Office
Ability to work independently and collaboratively
Strong leadership qualities for this position include charisma, consistency, decisiveness, flexibility, experience, creativity and the ability to inspire cohesion among staff/volunteers.
Program Director should be strong ambassadors and advocate for the program in the community.
Valid driver’s license and willingness to travel throughout the county and work non-traditional hours for outreach and events.
At least 3 years in a related role, preferably with direct experience working with veterans.
Experience with clinical based tools and evidence based practices related to suicide.

Nice To Haves

Preferred lived experience as a Veteran or someone closely related to veterans and understand military culture.

Responsibilities

Oversees all grant activities and ensures compliance with 38 CFR Part 78.
Approves safety plans, crisis protocols, and high‑risk case decisions.
Ensures timely reporting and documentation.
Supervises staff and manages partnerships with VA Medical Centers.
Promote the Program through presentations to service organizations, emergency responders, and community groups.
Identify and develop ongoing community partnerships and organizational collaborations.
Ensures events and activities for veterans and their families to foster connection and reduce isolation.
Recruit, train, and support veteran mentors; develop specialized training programs.
Identify and connect veterans with community and VA resources.
Track program outcomes, conduct assessments, and compile reports for stakeholders and funders.
Responsible for the administrative supervision of assigned staff, including but not limited to: Hiring, firing, discipline, performance evaluation, in-service education and training and support, and ensuring that there are an adequate number of staff to fulfill assigned responsibilities.
Conducts staff meetings as needed or assigned.
Ensures the competency and professionalism of assigned staff.
Ensures that all services provided by the department adhere to Federal and State laws and regulations governing assigned area(s) of responsibility, as well as, TRC policy and procedure.
Responsible for facilitating the development of services to veterans and their families.
Assuring maximum utilization of existing programs and services.
Prepares, executes and amends as required all policies and procedures pertaining.
Ensures that there are clear, consistent and ongoing communications with all staff, including the Executive Management Team (EMT) and the Executive Support Team (EST) regarding policies, procedures, issues, concerns or updates.
Update expense reports.
Submit Report.
Verify daily and monthly documentation is completed by support and peers.
Verify mileage is completed and submitted for authorization timely.
Verifies and coordinates reimbursement of all staff fees requiring reimbursement per agency policy.
Reconciliation of credit card charges per agency policy.
Purchases supplies when needed.
Contacts and schedules private face-to-face meetings with vendors, as needed.
Provides linkage and referral information to veterans regarding available Agency and community resources that support the social determinants of health, as well as any other needed services.
Maintains open, ongoing, and effective communication with veterans, members of other departments, and various providers on behalf of veterans who have given appropriate consent.
Ensure all expenses fall within the grant budgeted parameter’s.
Represents TRC and Fox at community meetings and events while collaborating with community partners to have a positive impact on veterans.
Respects the rights of veterans and maintains confidentiality of personal information.
Maintain records, track and report all pertinent data as per program management.
Ensures all marketing materials, brochures, handouts, presentations are current and reflective of the services provided.
Other duties as assigned or adjusted as necessary to meet departmental needs.