Starbucks Fountain Worker, Part Time
About The Position
The Fountain Worker is responsible for supplying efficient and courteous service to guests while displaying salesmanship and friendly hospitality skills. This position must also show a high level of professional and personalized guest service. Responsibilities include attending team update meetings, maintaining uniform appearance, adhering to policies and procedures and Health Department regulations, greeting guests in a friendly and prompt manner to take orders for food and beverage items, using suggestive selling techniques, knowing all menu items and locations of Rio outlets and services, obtaining, reconciling, and returning cash bank, accurately inputting orders into the point-of-sale system, following cash handling procedures, rotating and dating products, inviting guests back, relaying guest complaints to the Manager on duty, keeping the work area stocked, neat, clean, and organized, preparing coffee products, cleaning coffee machines, following standards for merchandising, stocking, rotating, and storing products, completing assigned side work, and turning over/taking over stations. The role requires the ability to handle a fast-paced environment, manage multiple tasks under time constraints, handle heavy business volume and sensitive situations, and perform physical tasks including lifting up to 50 lbs.
Requirements
- Must have 6 months previous barista experience, Starbucks experience preferred.
- Work requires effective communication in English, both verbal and written form in a professional manner.
- Must present a neat and professional appearance.
- Work requires attention to detail and accuracy.
- Work requires interactions with customers, the public and co-workers.
- Work requires use of a computer and/or cash register.
- Previous experience as a barista trainer or training baristas.
- Food Handlers certification
- Must be able to qualify for licenses and permits required by federal, state and local regulations.
Nice To Haves
- Starbucks experience preferred.
- Previous experience as a barista trainer or training baristas.
Responsibilities
- Attend team update meetings.
- Maintain uniform appearance according to established guidelines.
- Adhere to policies and procedures and Health Department regulations.
- Greet guests in a friendly and prompt manner to take orders for food and beverage items.
- Use suggestive selling techniques.
- Know all menu items.
- Know the locations of all Rio outlets and services available to the guests.
- Responsible for obtaining, reconciling, and returning cash bank at the beginning and end of shift.
- Accurately input food and beverage orders into the point-of-Sale system. Follow cash handling procedures and cash register policies.
- Rotate and date all products.
- Always invite guests back to the outlet.
- Relay all guests’ complaints to the Manager on duty.
- Keep work area stocked with needed supplies, keep work area neat, clean, and organized.
- Prepare all coffee products as needed.
- Clean coffee machines daily and as needed.
- Follow standards for merchandising, stocking, rotating, and storing all products.
- Complete assigned side work.
- Turnover/takeover station according to established procedures.
- Must be able to handle a fast-paced environment, multiple tasks to be managed under time constraint.
- Must be able to handle heavy business volume and sensitive situations relating to staff and guest problems, in a timely manner & be able to grasp, hold, reach, bend, push-pull, and/or lift to 50 lbs.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
