Hyperscale - Founding Software Engineer (Customer Experience)

deCircle•San Francisco, CA
•$160,000 - $200,000•Onsite

About The Position

Software Engineer with 1-4 years of experience to own the technical side of enterprise sales and deployment at Hyperscale, an AI-native startup automating back-office operations for major US trucking fleets. Work directly with founders, customers and engineering to take agentic AI systems from demo to production.

Requirements

  • 1-4 years full-stack software engineering, ideally at a high-growth B2B company
  • Strong foundation in APIs, webhooks and system architecture; shipped real products end to end
  • High agency and comfort with ambiguity
  • Genuine enthusiasm for customer-facing work; willing to travel on-site (~10%)
  • Visa: STEM OPT transfers only; no new H1B/O1 and no H1B transfers

Responsibilities

  • Lead technical discovery, design POCs, and run tailored demos tied to each prospect's workflows and pain points
  • Travel on-site to customers (~10%) to embed with operations teams, scope integrations, and write code to unblock deals
  • Scope and execute pilots with clear success metrics (call resolution rate, time savings, CSAT) and build ROI models
  • Support end-end onboarding: data mapping, workflow configuration, API/webhook integrations, go-live
  • Bridge customers and product/engineering, surfacing edge cases and shaping the roadmap

Benefits

  • $160,000-$200,000 base
  • very significant equity
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