Founding Sales Engineer

Encore AI • New York, NY

7d • Onsite

About The Position

Encore AI is seeking a senior sales engineering practitioner to serve as the technical anchor of its sales motion across the United States and Australia/New Zealand (ANZ), based out of its New York offices. The role works with sales leadership and global account leaders to own the technical win across complex enterprise deal cycles with banks, lenders, insurers, and fintech platforms. Most customer engagements are virtual and span US and ANZ time zones.

This is a pure pre-sales role focused on translating customer problems into compelling, defensible solutions and converting technical credibility into closed revenue. The Sales Engineer leads solution discovery and product demonstrations, and serves as a trusted technical voice for C-level and engineering stakeholders. The role also helps shape Encore AI’s approach to winning in US and ANZ financial services markets and supports the company’s expansion of its conversational AI platform.

Requirements

• At least 7 years of experience in sales engineering, solutions consulting, or pre-sales within enterprise B2B SaaS.
• Proven background in regulated financial services, such as banking, insurance, lending, payments, or fintech; this is required.
• Strong technical fluency with conversational AI, LLM-based agents, and prompt engineering in an enterprise context.
• Hands-on understanding of REST APIs, webhooks, and enterprise integration patterns, including identity, event-driven architectures, and secure data exchange.
• Proven ability to run enterprise sales cycles and influence technical and business buyers from analyst to C-level.
• Strong commercial instincts, including experience shaping deals, scoping commercial constructs, and driving technical close.
• Excellent presentation, storytelling, and written communication skills.
• Comfort managing a high volume of virtual, cross-time-zone client engagements, including video calls, remote demos, and asynchronous collaboration, in lieu of frequent in-person travel.
• Executive presence and comfort engaging senior stakeholders up to C-level.
• Based in New York, NY, with flexibility to work occasional early-morning or evening hours to align with ANZ business hours.

Nice To Haves

• Deep knowledge of the US and ANZ financial services markets, regulatory environments, and buyer landscapes.
• Experience operating in high-growth, early-stage, or zero-to-one environments.

Responsibilities

• Lead technical product demonstrations and solution presentations for C-level and technical stakeholders, largely through video calls across US and ANZ time zones.
• Run discovery sessions and solution design workshops to map Encore AI’s capabilities to customer journeys, business cases, and target outcomes.
• Own technical objection handling, security and compliance reviews, and RFP/RFI responses across enterprise deal cycles.
• Develop and maintain tailored demo environments, solution narratives, and reference architectures for US and ANZ financial services use cases.
• Build competitive differentiation narratives against incumbents and emerging AI players in the US and ANZ markets.
• Partner with sales leadership to drive technical win rates, deal velocity, and forecast accuracy across complex enterprise opportunities.
• Translate customer requirements into clear scopes, integration patterns, and commercial constructs aligned with Encore AI’s product roadmap.
• Provide structured feedback to product and engineering on customer requirements, market trends, and competitive gaps.
• Lead technical handover to the post-sales implementation team to support a seamless transition from signature to go-live.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed