Founding Applied AI Engineer

JeffreyM Consulting•San Francisco, CA
•Onsite

About The Position

A seed-stage healthcare AI company is hiring two Founding Applied AI Engineers to build and operate conversational agents for clinical trials. The agents contact patients by text, voice, and email; screen them for eligibility; route them to relevant trials; and book appointments. The engineers will take ownership of existing patient outreach and screening agents and build a new patient-facing agent. Working directly with engineering and operations, they will use production traces to identify where conversations break down and turn those failures into evaluations that catch regressions before they reach patients.

Requirements

  • Personally built a production conversational agent that interacted directly with thousands of regular external users, such as consumers or patients.
  • Able to explain a real failure in a production agent, how it was found and fixed, and how recurrence was prevented.
  • Deep hands-on experience building and operating agents.
  • Able to work onsite in San Francisco Monday–Friday, 10 a.m.–9 p.m., and Saturday, noon–7 p.m.
  • 0–4 years of experience.

Nice To Haves

  • Healthcare experience.

Responsibilities

  • Build, deploy, and operate conversational agents across SMS, voice, and email.
  • Improve eligibility screening, trial routing, and appointment booking across thousands of real patient conversations.
  • Own tracing and evaluations, diagnose live failures, and verify fixes before rollout.
  • Test new approaches to agent design and bring approaches that improve reliability into production.

Benefits

  • Office lunch and dinner
  • 401(k)
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