Founding AI Deployment Strategist - US Market
About The Position
Vocca is seeking a Founding AI Deployment Strategist to spearhead the deployment and success of their AI voice agents for clients in the US market. This role is crucial for the company's expansion into the US, focusing on the East Coast from their New York office. The primary mission is to deploy AI agents to transform how patients and doctors connect, addressing issues like missed calls and long waiting times. Vocca's AI voice agents handle calls instantly, manage appointments, and allow staff to focus on patient care. Having already achieved significant growth in France, Vocca is now entering the US market, and this role will be instrumental in establishing their operational presence and ensuring client success post-sale. The position reports directly to the CEO and collaborates closely with the Founding AE.
Requirements
- Native or fully bilingual English with a genuine US customer-facing culture (US/Canadian/UK native, or European with 4+ years in the US).
- Hands-on experience with product and AI, including integrating AI into daily work, using tools like Zapier/no-code, and engaging directly with product features. An engineering background is not required, but strong product affinity is essential.
- Founder mentality: resourceful, a doer, comfortable in ambiguity, and capable of structuring things as they go.
- Business sense: ability to understand a client's business and act as a partner to improve their ROI.
- Smart and a fast learner, with a strong track record from reputable companies and/or educational institutions.
Nice To Haves
- Previous experience working in early-stage SaaS.
- Affinity or curiosity for the healthcare industry.
Responsibilities
- Deploy and implement clients by configuring and bringing signed accounts into production (setup, integration, go-live).
- Own the time-to-go-live and ensure a high successful-deployment rate.
- Own the post-sale responsibilities, including support, success, and account management for the first US practices.
- Drive retention and satisfaction on early accounts.
- Build the US operations playbook by documenting onboarding, configurations, and processes to ensure replicability and scalability.
- Act as a founding operator by rapidly ramping up on the product, working hands-on, and operating without a pre-existing playbook in an early-stage US environment.
Benefits
- Approx. $100k base compensation
- Founding team equity
- Comprehensive health coverage: medical, dental, and vision insurance.
- Employer-sponsored plans with partial support for dependents.
- Access to a 401(k) plan.
- Flexible time off: unlimited PTO, including vacation, holidays, and sick days.
- Reimbursement for professional expenses in line with company policy.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
