Operations Intern (With Allowance)

ventureLAB•Markham, ON

11d•Onsite

About The Position

ventureLAB Innovation Centre is looking for a proactive, detail-oriented Founder Success Operations Intern. Instead of performing routine administrative maintenance, you will take hands-on ownership of standalone, non-operational optimization projects to support ventureLAB programs and the Founder Success Team. Key projects include Salesforce Data Cleanliness & Impact Dashboard Optimization, Community Engagement Playbook & Newsletter Architecture, Client Intake & Milestone Tracking Framework, and Strategic Mentorship & Workshop Execution Toolkit development.

Requirements

Enrolled in or recently graduated from a post-secondary program in Business Administration, Operations, Entrepreneurship, Technology Management, or a related field.
Strong interest in startups, technology commercialization, and the Canadian entrepreneurship ecosystem.
Strong organizational, planning, and written communication skills with an eagerness to learn B2B operational frameworks.

Nice To Haves

Baseline familiarity with analytical tools, database logic (e.g., Salesforce, Google Sheets/Excel), or digital communication platforms is an asset.

Responsibilities

Conduct a database structure audit and build reusable impact dashboard templates within Salesforce/G-Suite to map founder growth metrics and cohort performance analytics.
Design a 30-day "Founder Community Communications Playbook," creating reusable newsletter layout templates and structuring engagement workflows for ventureLAB’s founder Slack channels.
Evaluate and refine the founder onboarding journey by designing a standardized intake checklist and milestone tracking framework for new startup cohorts.
Develop a comprehensive "Event & Mentorship Execution Toolkit," building standardized planning templates, run-of-show blueprints, and feedback collection tools for upcoming founder workshops and Strategic Mentorship Network sessions.