Foundation Room Bartender - House of Blues Anaheim

HOB EntertainmentAnaheim, CA
Onsite

About The Position

Live Nation Entertainment is a global leader in live entertainment and eCommerce, comprising Ticketmaster.com, Live Nation Concerts, Artist Nation, and Live Nation Network. HOB Entertainment, a division of Live Nation Entertainment, operates House of Blues venues nationwide, offering diverse music genres, southern-style cuisine, and a unique atmosphere. House of Blues is committed to community involvement through the International House of Blues Foundation. This role involves serving alcoholic and non-alcoholic beverages and food to guests in a restaurant and music hall setting with a cheerful, efficient, and professional demeanor, particularly to Foundation Room members, Live Nation Executives, and VIPs.

Requirements

  • CA Food Handlers Card
  • TIPS & RBS Certification
  • Minimum of 2 years experience bartending in a up-scale dining and night life establishment
  • The ability to up sell and offer food and drink suggestions to guests
  • Articulate vocabulary with the ability to adapt and socialize with current audience
  • Exemplary and professional grooming standards
  • Flexible schedule and ability to work late hours and at nights
  • Cash handling experience
  • Strong working knowledge of all beverages
  • Physically able to pass a pour test and a Mixology drill (timed)
  • Ability to deal with intoxicated guests in a positive and safety minded manner
  • Skill in interpersonal communication and teamwork
  • Tolerance of all cultures, music and art forms

Nice To Haves

  • 2 years work experience in high volume environment
  • Experience recognizing valid ID’s
  • Experience in a live music environment

Responsibilities

  • Welcome and acknowledge Foundation Room members, Live Nation Executives and VIP’s to instill appreciation for their membership and patronage
  • Impeccable knowledge in the steps of delivering service for up-scale dining
  • Stays current and is knowledgeable on the latest drink trends
  • Understands the fundamentals of Mixology and ability to uphold our Beverage Culture
  • Deep knowledge of how food, wine, beer, spirits and other beverage work in harmony with food selection
  • The ability to suggest wines that will best complement particular foods off the food menu
  • Ensure responsible alcohol service per local ordinance alcohol awareness training and House of Blues alcohol policies
  • Request proper identification for anyone appearing under 30 years of age
  • Interact with guests in a natural, friendly demeanor
  • Cultivate regular guests and repeat business
  • Successfully complete a pour test prior to every shift, where applicable
  • Suggestively sell both beverages and menu items to guests at the bar
  • Deliver food items and beverage orders promptly
  • Prioritize and organize drink orders
  • Consistently prepare beverages according to standard recipes and venue specifications, abide by all control systems
  • Record any equipment failure and/or safety hazards in bar log
  • Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of a manager
  • Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB alcohol policies
  • Request proper identification for anyone appearing under 30 years of age
  • Maintain HOB safety and sanitation standards
  • Perform Opening/Running/Closing duties according to HOB policy
  • Prepare guest checks (on point of sales terminal) and process payment according to HOB policy
  • Maintain bartender bank
  • Perform cash pull / check out procedures
  • Maintain appropriate Comp and Spill checks
  • Attend pre-shift meeting conducted by Manager on Duty prior to start of each shift

Benefits

  • Equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
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