Foundation Room Bartender - House of Blues Anaheim

Live Nation Entertainment • Anaheim, CA

7d • Onsite

About The Position

Live Nation Entertainment is a global leader in live entertainment and eCommerce, comprising Ticketmaster.com, Live Nation Concerts, Artist Nation, and Live Nation Network. HOB Entertainment, a division of Live Nation Entertainment, operates House of Blues venues nationwide, offering diverse music genres, southern-style cuisine, and a unique atmosphere. House of Blues is committed to community involvement through the International House of Blues Foundation. This role involves serving alcoholic and non-alcoholic beverages and food to guests in a restaurant and music hall setting with a cheerful, efficient, and professional demeanor.

Requirements

• CA Food Handlers Card
• TIPS & RBS Certification
• Minimum of 2 years experience bartending in a up-scale dining and night life establishment
• The ability to up sell and offer food and drink suggestions to guests
• Articulate vocabulary with the ability to adapt and socialize with current audience
• Exemplary and professional grooming standards
• Flexible schedule and ability to work late hours and at nights
• Cash handling experience
• Strong working knowledge of all beverages
• Physically able to pass a pour test and a Mixology drill (timed)
• Ability to deal with intoxicated guests in a positive and safety minded manner
• Skill in interpersonal communication and teamwork
• Tolerance of all cultures, music and art forms

Nice To Haves

• 2 years work experience in high volume environment
• Experience recognizing valid ID’s
• Experience in a live music environment

Responsibilities

• Welcome and acknowledge Foundation Room members, Live Nation Executives and VIP’s to instill appreciation for their membership and patronage
• Impeccable knowledge in the steps of delivering service for up-scale dining
• Stays current and is knowledgeable on the latest drink trends
• Understands the fundamentals of Mixology and ability to uphold our Beverage Culture
• Deep knowledge of how food, wine, beer, spirits and other beverage work in harmony with food selection
• The ability to suggest wines that will best complement particular foods off the food menu
• Ensure responsible alcohol service per local ordinance alcohol awareness training and House of Blues alcohol policies
• Request proper identification for anyone appearing under 30 years of age
• Interact with guests in a natural, friendly demeanor
• Cultivate regular guests and repeat business
• Successfully complete a pour test prior to every shift, where applicable
• Suggestively sell both beverages and menu items to guests at the bar
• Deliver food items and beverage orders promptly
• Prioritize and organize drink orders
• Consistently prepare beverages according to standard recipes and venue specifications, abide by all control systems
• Record any equipment failure and/or safety hazards in bar log
• Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of a manager
• Maintain HOB safety and sanitation standards
• Perform Opening/Running/Closing duties according to HOB policy
• Prepare guest checks (on point of sales terminal) and process payment according to HOB policy
• Maintain bartender bank
• Perform cash pull / check out procedures
• Maintain appropriate Comp and Spill checks
• Attend pre-shift meeting conducted by Manager on Duty prior to start of each shift

Benefits

• Generous vacation
• Healthcare
• Retirement benefits
• Student loan repayment
• Tuition reimbursement
• Six months of paid caregiver leave for new parents including fostering
• Perks like Roadie Babies helping new parents care for their babies on work trips
• Access to free live events through our exclusive employee ticketing program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed