Foster Care Referral Manager

Nexus Family Healing•Fargo, ND

11d•$52,000 - $58,000•Onsite

About The Position

Nexus Family Healing is located across North Dakota and offers mental health services, outpatient clinical services, and treatment foster care. We have an exciting opportunity to hire a full-time Foster Care Referral Manager in our Fargo, ND office! For more than 50 years, Nexus has empowered thousands of children, families, and adults to find hope and healing. What started in 1972 as a single program in Minnetonka, Minnesota has grown into a nationally recognized network across five states. As a progressive leader in youth and family mental health, we’re driven by a clear mission: to close gaps in care and create brighter futures for those we serve. At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity.

Requirements

Bachelor’s degree in a Human Services discipline
1+ year experience in community work and care coordination experience required
Ability to work as an intrinsically motivated self-starter with ability to prioritize work, manage time effectively, and add value to the role at all times
Must be open to meeting the cultural needs of individuals or communities, considering factors such as language, traditions, and values.
Valid driver’s license required. Must meet state regulating agency and Nexus Home Office driving requirements
Ability to pass all necessary background screening requirements per DHS rules and regulations

Nice To Haves

3+ years of experience in community care work and coordination
Use of personal vehicle for regular local business travel will be required to support the clients and agency business offices; travel to company-sponsored events may be required.

Responsibilities

Provides the first line of contact for referrals for our foster care programs.
Responsible for entering all documentation on referrals into Evolv.
Completes a systemic assessment of the needs of the client and family.
Interviews client either in person or virtually to get to know their strengths and areas of concern.
Collaborates with referring worker on family finding activities.
Provides consultation to referral source when necessary to meet the client’s needs.
Responsible for handling of internal referrals (Client/s placed within agency home and needing to be transferred).
Attends Child and Family Team meetings for client on the referral list.
Attends Regional and State Review Teams meetings as requested.
Attends internal agency meetings to match with potential homes.
Routinely screens for trauma exposure and related symptoms and demonstrates competence in using screening tool results to enhance service provision.
Integrates trauma-informed care principles into practice by sharing knowledge and understanding of trauma with the client, foster family, and relevant team members. Additionally, utilizes and advocates for the use of trauma-sensitive strategies to support the client/s and their family.
Responsible for assuring that Matching, Intake and Admissions functions related to state licensure and accreditation are implemented consistently statewide and are in accordance with applicable rules/standards.
Complies with local office procedure for referral and service delivery.
Remains current on all required Nexus training requirements and maintain a thorough working knowledge of the organization's policies and procedures.
Provides complete and required documentation, within established timelines relating to case management.
Plan, organize, and effectively manage multiple priorities and perform activities in a manner that makes the best use of existing resources, staff, and time.
Participates in or leads staff and supervision meetings, and required in-service meetings
Provides timely and accurate communication to supervisory and management staff and team members regarding significant events, to ensure continuity of care and safety of clients
Manages the caseload or workload assignment of direct reports
Takes on or delegates necessary casework in assigned staff’s absence
Exhibits clear, professional, respectful, and effective communication when interfacing with clients, coworkers, families, and external contacts; willingly shares knowledge, information, and resources appropriately.
Recognize and value cultural differences in all aspects of work and service delivery.