Foster Care Coordinator

Humane Society for Southwest Washington•Vancouver, WA

2d•Onsite

About The Position

The Humane Society for Southwest Washington is seeking a Foster Care Coordinator to arrange the placement and care of animals in foster homes, ensuring their health, behavior, and well-being. This role involves supporting foster volunteers, coordinating medical and behavioral care, and facilitating the smooth transition of animals between the shelter, foster homes, and adoption. The Foster Care Coordinator plays a vital role in expanding the shelter’s capacity to care for animals in our shelter and our community. This is a full-time, FLSA nonexempt opportunity.

Requirements

Minimum of one year of experience in customer service, conflict resolution, scheduling, or coordinating, with strong people skills, emotional intelligence, and possess effective communication and computer skills.
Knowledge of animal health and welfare, including identifying breeds, health indicators, and behavioral issues.
Must have a valid driver’s license with an insurable driving record.
Euthanasia Technician Certification: certification must be obtained within 6 months of employment, training provided.

Nice To Haves

Experience with canine and feline behavior preferred.
Familiarity with neonate care and rewards-based training is a plus.

Responsibilities

Collaborate with Foster Care Coordinators to support smooth operations, clear communication, and quality care for foster volunteers and animals.
Place animals into suitable foster homes based on volunteer skills and availability, and ensure timely returns for adoption or veterinary procedures.
Keep foster records current, including communications, postings, and medical/behavioral notes; track and report progress to meet organizational standards.
Engage foster volunteers through responsive communication, appointment support, training, and community events.
Work with Shelter Operations Leadership to identify animals that would benefit from foster placement or foster-based adoption, and help build individualized care plans.
Update and maintain foster program trainings, protocols, and SOPs to meet the changing needs of animals in care.
Ensure fostered animals receive the supplies, medical care, socialization, and rehabilitation needed to successfully re-enter the adoption program.
Manage Foster Program supply inventory and assist with departmental budget planning.
Spot operational gaps and drive process improvements to increase efficiency, program growth, and foster engagement.
Track program trends, outcomes, and capacity data to support population management goals and strengthen overall animal outcomes.
Provide general support across the department and organization, including meetings, trainings, outreach events, facility opening/closing, and animal transport using company vehicles.
Oversee the Safe Haven program by reviewing applicants, scheduling incoming animals, coordinating foster placements, and keeping pet owners informed throughout their animal's stay.

Benefits

Health insurance effective the first of the month following hire (full-time employees).
Dental and vision insurance effective the first of the month following hire.
Matching percentage 401(k) retirement plan beginning the first month after hire, with a 3-year graded vesting schedule and ROTH contribution option.
Employee Assistance Program (EAP) available to all employees and household members.
Section 125 FSA Cafeteria Plan for out-of-pocket health and/or dependent day care expenses.
Access to affordable life, disability, and accidental supplemental insurance.
Numerous employee discounts and discounts with partner organizations.
Public Service Loan Forgiveness qualified employer.
Floating Holidays (full-time employees)
Bereavement leave
Pet bereavement leave