Foster Care Case Manager

StepStone Family & Youth Services•Indianapolis, IN

About The Position

StepStone Family & Youth Services provides trauma-informed, youth-centered services to children and families involved in foster care. The Foster Care Case Manager delivers case management, individual and family counseling, and training and supervision for foster families. The role supports children and families through advocacy, service coordination, individualized case planning, regular visits, and collaboration with foster parents, biological families, schools, healthcare providers, referral agencies, courts, and multidisciplinary teams. The position helps promote safety, permanency, stability, and well-being while maintaining compliance with agency policies, licensing standards, and state regulations. Working under the supervision of the Program Manager, the Case Manager assists with developing treatment plans, monitors the progress of children and families during placements, and uses standardized tools to measure social and emotional outcomes. The role includes matching children with foster families, supporting foster-parent recruitment and evaluation, coordinating and supervising family visits when required, preparing documentation and reports, and attending court and treatment-planning meetings. The Case Manager makes decisions regarding placement and treatment and is expected to use sound judgment about when to act independently and when to seek guidance. Flexible hours, including weekends or holidays as needed, are part of the position.

Requirements

  • Bachelor’s degree in social work, sociology, psychology, counseling, or a related human-services field.
  • Two years of experience working with children and families.
  • Good verbal and written communication skills.
  • Ability to work with children, parents, foster parents, client agencies, and courts.
  • Ability to make placement and treatment decisions for neglected, abused, disturbed, and medically complex children.
  • Ability to work creatively, pragmatically, and assertively, and to determine when to act independently or seek advice.

Nice To Haves

  • A bachelor’s degree in a listed or related human-services field and five years of experience with a placing agency working with troubled children and families may be considered in lieu of a graduate degree.

Responsibilities

  • Review referrals and match children with appropriate foster families.
  • Place children in state-licensed or state-certified foster homes.
  • Obtain required state and agency documentation for children in care.
  • Maintain weekly documented contact with children and foster families and conduct bi-weekly visits to the child and foster home.
  • Visit each assigned child at least monthly away from the foster home.
  • Prepare a treatment plan within 21 days of placement and update it quarterly thereafter.
  • Prepare monthly progress reports for assigned children.
  • Provide Independent Living training and monthly ILP progress reports for assigned clients.
  • Provide reunification services to biological families when required by the treatment plan.
  • Coordinate visitation with biological parents, siblings, and relatives, and supervise visits when required by court.
  • Serve as a liaison with placing agencies, schools, and other community agencies.
  • Attend court hearings, review hearings, staff meetings, and treatment-planning meetings as required.
  • Complete interviews, training, and home studies for prospective foster parents as needed.
  • Attend conferences and seminars to meet annual training requirements.
  • Conduct or participate in at least two foster-parent support group meetings each year.
  • Coordinate and monitor services, conduct home and client visits, and maintain accurate case documentation.
  • Provide case management, individual and family counseling, and foster-family training and supervision.
  • Use standardized tools to assess social and emotional progress and outcomes.
  • Work flexible hours, including weekends or holidays as needed.
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