Case Manager - Foster Care (WV)

Necco•Barboursville, WV

About The Position

Necco is seeking a Foster Care Case Manager to work with children and foster parents to help children reach their goals and support foster-family growth and development. The role works with clients in office, community, school, and foster-home settings, providing support and resources to help achieve permanency. The Case Manager coordinates placement, intake, assessment, treatment planning, ongoing services, discharge planning, crisis support, documentation, and teamwork. The position involves working with children, foster parents, placement agencies, schools, service providers, and other stakeholders. Services are delivered across multiple environments, and the role requires transporting clients as needed and traveling between locations. The Case Manager also participates in a weekly rotating on-call schedule.

Requirements

  • Be at least 21 years of age.
  • For West Virginia: bachelor's degree and two years of field experience.
  • At least two years of experience working with children with emotional or behavioral problems.
  • Limited Liability Auto Insurance Coverage of 100/300/100.
  • Valid driver's license.
  • Organizational skills and written and oral communication skills.
  • Ability to navigate and use multiple software applications, such as Microsoft Office, databases, Electronic Health Records, and dashboards.
  • Successful completion of required criminal background checks and drug screenings in accordance with state and company regulations.
  • Ability to meet scheduled and unplanned deadlines.
  • Willingness to travel and attend training.
  • Successful completion of all required job-related training.

Responsibilities

  • Participate in referral matching for children and families and advocate for the best possible home match.
  • Facilitate and develop each child's Initial Treatment Plan and Comprehensive Treatment Plan.
  • Facilitate or ensure completion of appropriate assessments, including biopsychosocial, independent living, and diagnostic assessments.
  • Refer foster children to applicable support services, such as behavioral health and independent living services.
  • Ensure initial legal documentation is obtained before placement or service delivery and that appropriate intake safety plans are developed.
  • Develop and facilitate each consumer's Individualized Treatment Plan (ITP).
  • Assist foster parents and foster children with implementing, tracking, and monitoring the Comprehensive Treatment Plan.
  • Build relationships with foster parents and foster children through training and support.
  • Meet or exceed state and licensure requirements for contact with children on the caseload.
  • Ensure foster children receive required medical and therapy services outlined in their service plans.
  • Serve as a liaison between Necco, placement agencies, and necessary community resource entities.
  • Participate in service meetings with relevant parties, which may include community support representatives, guardians, state workers, outpatient clinicians, foster parents, and school personnel.
  • Establish relationships with school and education personnel to help ensure children meet education goals and requirements.
  • Provide ongoing training and support to foster parents and children.
  • Monitor and review documentation for compliance with state, licensure, and accreditation requirements, and maintain confidentiality.
  • Provide input or assist team members with foster-parent Corrective Action Plans (CAPs) and complete assigned related tasks.
  • Monitor and review medication logs to ensure foster-parent compliance with medication administration.
  • Ensure discharge planning includes referral to aftercare services, as applicable.
  • Complete required home visits and deliver services in in-home and community-based settings; transport clients as needed and travel between locations.
  • Participate in the weekly rotating on-call schedule, document and report on-call activities, and follow up with team leaders.
  • Immediately report non-compliance, abuse or suspected abuse, neglect, or suicidal ideations to a supervisor or designated authorities.
  • Ensure critical incidents are staffed with team leaders and entered into the Electronic Health Record within established timeframes.
  • Complete and submit Medicaid documentation as appropriate and enter complete, accurate data into the Electronic Health Record in accordance with applicable rules and company protocols.
  • Transfer established or stable caseloads and foster homes to new Case Managers and mentor them through the transition.
  • Support teammates in ensuring foster children receive Necco-standard services and that foster-parent and case-manager needs are met during staff transitions.
  • Attend and participate in self-directed tactical meetings and activities.
  • Perform other duties and responsibilities as assigned by the immediate supervisor.
  • Participate in achieving the mission, 'We Build Families,' and in performance quality improvement processes, completing assigned related tasks.
  • Keep employee-related documents current and up to date in the personnel file.
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