Case Manager - Foster Care (WV)

Global•Barboursville, WV

About The Position

Necco is hiring a Foster Care Case Manager to work with children and foster parents to help children reach their goals, support foster family growth and development, and equip children and foster parents with resources needed to achieve permanency. The role serves clients in office, community, school, and foster-home settings, and includes travel between locations and transporting clients as needed. The Case Manager coordinates placement, intake, assessment, treatment, and discharge planning; provides ongoing support and training to foster parents and children; monitors compliance with service plans and applicable state, licensure, and accreditation requirements; and coordinates with placement agencies, schools, service providers, and other invested parties. The position also includes crisis response through a weekly rotating on-call schedule, accurate documentation in the Electronic Health Record, Medicaid documentation, and participation in team and quality-improvement activities.

Requirements

Must be at least 21 years of age.
For West Virginia: bachelor’s degree with two years of field experience.
At least two years of experience working with children with emotional or behavioral problems.
Limited liability auto insurance coverage of 100/300/100.
Valid driver’s license.
Organizational, written, and oral communication skills.
Ability to navigate and use multiple software tools, such as Microsoft Office, databases, Electronic Health Records, and dashboards.
Successful completion of required criminal background checks and drug screenings under state and company regulations.
Ability to meet scheduled and unplanned deadlines.
Willingness to travel and attend training.
Successful completion of required job-related training.

Responsibilities

Participate in referral matching for children and families and advocate for the best possible home match.
Facilitate and develop each child’s Initial Treatment Plan and Comprehensive Treatment Plan.
Facilitate or ensure completion of assessments, including Biopsychosocial, Independent Living, and Diagnostic assessments.
Refer foster children to applicable support services, such as behavioral health and independent living services.
Ensure initial legal documentation is obtained before placement or service delivery and develop appropriate safety plans during intake.
Develop and facilitate each consumer’s Individualized Treatment Plan (ITP).
Assist foster parents and foster children with implementing, tracking, and monitoring the Comprehensive Treatment Plan.
Build relationships with foster parents and foster children through training and support.
Meet or exceed state and licensure requirements for contact with foster children on the caseload.
Ensure foster children receive required medical and therapy services outlined in their service plans.
Serve as liaison between Necco, placement agencies, and necessary community resource entities.
Participate in service meetings with relevant community support representatives, guardians, state workers, outpatient clinicians, foster parents, school systems, and other invested parties.
Build relationships with school and education personnel to support children’s education goals and requirements.
Provide ongoing training and support to foster parents and children.
Monitor and review documentation for compliance with state, licensure, and accreditation requirements, and maintain confidentiality.
Provide input or assistance on foster-parent Corrective Action Plans (CAPs) and complete assigned related tasks.
Monitor and review medication logs to ensure foster parents comply with medication-administration requirements.
Ensure discharge planning includes referral to aftercare services, as applicable.
Complete home visits as required by rules.
Deliver services in multiple environments, including in-home and community-based settings; transport clients as needed and travel between locations.
Participate in a weekly rotating on-call schedule, document and report on-call activities, and follow up with team leaders.
Immediately report non-compliance, abuse or suspected abuse, neglect, or suicidal ideations to a supervisor or designated authority.
Ensure critical incidents are staffed with team leaders and entered into the Electronic Health Record within established timeframes.
Complete and submit Medicaid documentation as appropriate.
Enter complete and accurate data into the Electronic Health Record in accordance with state rules, regulations, and company protocol, including ECEM, General Contact, academic supports, and medical information.
Transfer established and stable caseloads and foster homes to new Case Managers and mentor them through the transition.
Support teammates to ensure foster children receive Necco standard services and support foster parents and Case Managers during staff transitions.
Attend and participate in self-directed tactical meetings and activities.
Perform other duties assigned by the immediate supervisor.
Participate in achieving the mission, “We Build Families.”
Participate in the performance quality improvement process and complete assigned related tasks.
Keep employee-related documents current in the personnel file.