Foster Care Case Manager

Children's Hope Alliance•Charlotte, NC

just now•Onsite

About The Position

Make a lasting difference in the lives of children and families. At Children’s Hope Alliance, we do more than provide services—we create pathways to Hope, Health, and Healing for Generations. As a Foster Care Case Manager, you’ll play a vital role in supporting children, empowering foster families, and helping build stable, nurturing environments where youth can thrive. This is a dynamic, relationship-driven role ideal for someone who is passionate about advocacy, collaboration, and making a meaningful impact every day.

Requirements

Bachelor's degree in Psychology, Social Work, or a related field
At least 2 years of experience working with children, families, or in a related human services role
Qualified Professional (QP) designation (required)
Ability to respond to urgent situations and participate in on-call rotation
Bachelor's degree in psychology, social work, or related field from a four-year college or university is required
Two years of previous work experience in a related field is required
Qualified Professional (QP) designation with children is required

Nice To Haves

You’re passionate about helping children and families succeed
You build strong relationships and communicate with empathy and professionalism
You thrive in a fast-paced environment where every day brings new challenges and rewards
You’re organized and detail-oriented, with the ability to manage multiple priorities

Responsibilities

Serve as a trusted partner to children, foster families, and care teams—guiding them throughout the foster care journey
Coordinate services, treatment planning, and resources to support each child’s unique needs
Facilitate Child and Family Team Meetings and actively contribute to admission, treatment, and discharge planning
Provide ongoing coaching, training, and hands-on support to foster parents
Conduct regular in-home visits to assess strengths, address needs, and ensure a safe, nurturing environment
Help families navigate behavioral challenges using proven models like the Teaching Family Model
Maintain strong communication with biological families, social workers, and community partners
Represent Children’s Hope Alliance in court hearings, treatment reviews, and external meetings
Respond to urgent needs and provide crisis/on-call support when it matters most
Keep accurate, timely documentation and case records using clinical management systems
Monitor foster home compliance with licensing standards and conduct ongoing reviews
Review medical administration records to ensure the safety and well-being of children