Foster Care Case Manager

HEALTH CONNECT AMERICA, INC • Raleigh, NC

14d

About The Position

The Foster Care Case Manager at Health Connect America supports children and families in the foster care system by coordinating compassionate, individualized care and helping ensure children’s safety, stability, and well-being. The role oversees a caseload, develops and implements treatment and service plans, coordinates medical, educational, behavioral health, and social services, and communicates with foster parents, biological families, service providers, internal teams, and external agencies.

The position includes monitoring children’s progress and adjusting plans as needs change; maintaining accurate, timely case records; and guiding foster parents as they provide safe, nurturing home environments. The Case Manager also supports foster parent recruitment, assessment, and ongoing engagement. Work requires strong organization, adaptability, clear communication, proactive problem-solving, and attention to detail while balancing urgent needs with long-term planning.

The role ensures services and documentation meet Health Connect America, state, and Council on Accreditation standards, meets required timelines, and contributes to continuous improvement. Employment is contingent upon successful completion of a comprehensive background investigation.

Requirements

• Meet North Carolina Qualified Professional (QP) requirements under 10A NCAC 27G .0104 through one of the following: a master’s degree in a human services field and one year of experience; a bachelor’s degree in a human services field and two years of experience; or a bachelor’s degree in a non-human services field and four years of experience.
• Alternatively, hold a current North Carolina license, including provisional licensure, or board-issued certification in a human services profession.
• Required experience must be full-time and supervised, serving children and adolescents with a primary mental health diagnosis; it may be accumulated before or after degree completion.
• Strong organization, adaptability, clear communication, proactive problem-solving, and attention to detail.

Responsibilities

• Develop and implement individualized treatment and service plans that support each child’s safety, stability, and well-being.
• Coordinate medical, educational, behavioral health, and social services to ensure seamless, uninterrupted care.
• Serve as a central point of communication among foster parents, biological families, service providers, and internal teams.
• Facilitate and support healthy interactions between children, foster families, and birth families.
• Monitor and assess each child’s progress, adjusting care plans to meet evolving needs.
• Maintain accurate and timely documentation and case records in accordance with organizational and regulatory standards.
• Provide foster parents with guidance, support, and resources to help create safe, nurturing home environments.
• Collaborate with internal teams and external agencies to coordinate service delivery and meet requirements.
• Support foster parent recruitment, assessment, and ongoing engagement.
• Ensure services and documentation meet Health Connect America, state, and Council on Accreditation standards.
• Meet required timelines and contribute to continuous improvement efforts.

Benefits

• Flexible scheduling and a culture that values work/life balance.
• Employee Assistance Program, including eight mental health counseling sessions annually.
• Paid time off and paid holidays for full-time employees.
• Medical, dental, vision, and voluntary insurance options.
• Health Savings Account with company contribution.
• Dependent Daycare Flexible Spending Account.
• Access to a Health Navigator.
• 401(k) Retirement Plan.
• Benefits Hub and Tickets at Work, offering exclusive savings and perks.

What This Job Offers

• Job Type: Full-time