Forward Logistics Analyst

Roku•Austin, TX

5d•Hybrid

About The Position

The Forward Logistics Analyst at Roku will be responsible for both the operational and analytical foundation of our outbound distribution network — from finished goods inventory at our NA and EMEA distribution centers through to end customer delivery across parcel, LTL, and TL modes. This role is essential to optimizing transportation spend, inventory accuracy, 3PL and DC performance, and surfacing actionable insights that improve service levels and reduce cost-to-serve. You will own 3PL governance and DC KPI administration, drive serialization and inventory control programs, and partner closely with our Logistics, Supply Chain Planning, and Order Management teams to convert shipment, invoice, and warehouse data into the decisions that move Roku’s product to market.

Requirements

Bachelor’s degree in Supply Chain Management, Logistics, Industrial Engineering, Business Administration, or equivalent experience
3-7 years' experience in forward logistics, distribution operations, or supply chain analytics (consumer electronics experience is a plus)
Proven experience with distribution operations, inventory execution, system-to-system reconciliation, and program development
Working knowledge of SOX and revenue recognition controls as they apply to inventory and shipment transactions
Strong SQL skills and the ability to query large datasets independently (Trino, Snowflake, BigQuery, or similar)
Advanced Tableau skills are highly preferred — including executive dashboards, custom calculated fields, and self-service data sources
Hands-on experience with Claude (Anthropic) or comparable AI tooling for data analysis, automation, and workflow acceleration preferred
Exceptional Excel and PowerPoint skills with advanced data analysis and modeling capabilities
Working knowledge of ERP and inventory management systems (NetSuite preferred; Oracle Cloud ERP a plus)
Familiarity with parcel and freight operations; USPS, FedEx, UPS, LTL/TL carriers, and 3PL warehouse management systems
Strong understanding of carrier pricing, USPS zones, freight classes, and accessorial structures
Experience with Power Apps, Power Automate, or other low-code automation tools is a plus
Excellent organizational, communication, and planning skills with the ability to translate data into a narrative for a wide audience
Strong problem-solving abilities, meticulous attention to detail, and a hands-on commitment to getting the job done
Ability to thrive in a fast-paced, dynamic environment with shifting priorities

Nice To Haves

consumer electronics experience is a plus
Hands-on experience with Claude (Anthropic) or comparable AI tooling for data analysis, automation, and workflow acceleration preferred
Experience with Power Apps, Power Automate, or other low-code automation tools is a plus

Responsibilities

Manage inventory control procedures for NA and EMEA distribution sites; conduct system-to-system reconciliation and resolve discrepancies
Develop and execute scalable cycle count programs across all DCs and lead monthly, quarterly, and annual physical inventory processes
Administer serialization capture for outbound finished goods and create transfer orders (TOs) to replenish stock without shortages or excess
Maintain SOX and revenue recognition controls; ensure shipment and inventory transaction accuracy
Manage and improve Build-to-Customer (BTC) direct partner and customer business operations
Build/maintain dashboards and reports that track on-time-in-full (OTIF), transit time, cost-per-shipment, carrier scorecard, and DC KPI metrics
Analyze weekly freight invoice data from CTSI, JIT, and parcel carriers to identify billing exceptions, rate variances, and accessorial trends
Support carrier RFPs, rate negotiations, and zone-based pricing analysis.
Query and model shipment and inventory data from Roku’s big data platform (Trino) and NetSuite to support ad-hoc analysis and recurring reporting
Build cost-to-serve models that quantify the impact of network, mode, and service level changes on total landed cost
Develop and maintain Power Apps, Power Automate, and SharePoint-based workflows to automate forward logistics processes such as order intake, label generation, and exception management
Coordinate weekly with carriers, brokers, and the JIT team to resolve outbound shipment exceptions, missed pickups, and service failures
Document SOPs, identify continuous-improvement opportunities, and partner with Data Engineering and Analytics to extend logistics data models and self-service reporting