Forward Deployment Engineer

ToastBoston, MA
3d$200,000 - $320,000Remote

About The Position

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast is looking for a hands-on Forward Deployment Engineer to join the AI & Strategy Engineering team. In this role, you will be the primary architect of 0-to-1 solutions designed to revolutionize our GTM engine. This is not a 'maintenance' role; you will work on the front lines with our Sales, Marketing, and CS leaders to bridge the gap between frontier AI capabilities and high-impact, revenue-driving applications. You will be responsible for deconstructing complex business friction and rapidly engineering the intelligent systems that solve it. Collaborating closely with a Senior Technical Leader, you will architect and ship production-grade AI systems—including autonomous agents and intelligent workflows—that transform fragmented, manual GTM processes into scalable, high-conversion engines

Requirements

  • GTM Systems Mastery: Expert in CRM APIs (Salesforce) and modern data tools (Clay, Nooks, etc.). You architect event-driven triggers, not just connect apps.
  • Technical Complexity: Proven track record of building within complex enterprise software, such as custom quoting engines (CPQ) or deep CRM internals (Apex, LWC).
  • Systems Architecture: Design event-driven, asynchronous architectures maintaining data integrity across fragmented systems.
  • Education: Bachelor’s or Master’s degree in Computer Science, or a related technical field.

Nice To Haves

  • Revenue Engineering Pedigree: Experience building SalesTech or FinTech products with measurable impact on ARR or conversion.
  • AI Operationalization: Possessing AI knowledge, you collaborate with Data Engineering to productionize models within GTM workflows
  • Automation First Mindset: You dislike manual data entry and are passionate about designing Agentic systems that eliminate "human-in-the-loop" friction.

Responsibilities

  • Hands-on Execution: Design and Ship production grade agentic solutions tailored specifically for high-velocity GTM motions
  • Rapid Prototyping: Transition from ambiguous business problems to functional AI Proof-of-Concepts (PoCs) within 1–2 week sprint cycles
  • Process Discovery: Embed directly with Sales, Service, and Marketing leaders to deconstruct high-friction manual workflows ripe for AI-driven transformation
  • Strategic Integration: Architect the flow between LLMs and the GTM stack (Salesforce, Clay, Snowflake) with a " Golden Record" mindset to ensure data integrity at scale
  • ROI Modeling: Translate technical metrics into business outcome driven metrics
  • Architectural Resilience: Act as the domain expert for complex synchronization challenges, ensuring GTM systems are built for concurrency, scale, and reliability
  • Accelerated Time to Value: Compress the window from "Contract Signed" to "Production AI" from months to weeks
  • Technical De-Risking: Implement robust AI output guardrails using Eval Frameworks and "Human-in-the-Loop" (HITL) processes to meet company and compliance standards.
  • Observability & Quality: Guarantee the reliability of the revenue engine by shipping every service with deep monitoring and automated alerting

Benefits

  • We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry.
  • Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs.
  • Learn more about our benefits at https://careers.toasttab.com/toast-benefits
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service