Forward Deployed Software Engineer

iboss

1d•Onsite

About The Position

iboss is a cloud-delivered Zero Trust network security platform trusted by more than 4,000 enterprises worldwide, including a significant number of Fortune 50 companies and U.S. government agencies. iboss enables the modern workforce to connect securely and directly to all applications from wherever they work. Built on a containerized cloud architecture, iboss delivers security capabilities such as SWG, malware defense, RBI, CASB, and data loss prevention to all connections via the cloud, instantaneously and at scale. This eliminates the need for traditional network security appliances such as VPNs, firewalls, and web gateway proxies, which are ineffective at protecting a cloud-first and mobile world. Leveraging a purpose-built cloud architecture backed by 230+ issued and pending patents and more than 100 points of presence globally, iboss processes over 150 billion transactions daily, blocking 4 billion threats per day. iboss is seeking a highly skilled Forward Deployed Software Engineer to work directly within our customer environments and with our customers. You will serve as the technical face of iboss with customers, bridging the gap between our engineering team and the customer, translating requirements into technical solutions, resolving complex issues in real time, and ensuring mission success. This role requires a deep technical background in Java development, and the ability to work effectively with direct customer interaction.

Requirements

2+years of professional software development experience with Java as the primary language
Strong understanding of networking fundamentals TCP/IP, DNS, HTTP/S, SSL/TLS, proxies, and firewalls
Proficiency with RESTful APIs and microservices architecture
Experience with Linux/Unix-based systems
Strong debugging, troubleshooting, and problem-solving skills in live production environments
Excellent written and verbal communication skills, with the ability to engage both technical and non-technical stakeholders

Nice To Haves

Experience with Zero Trust Network Access (ZTNA), Secure Web Gateway (SWG), CASB, or SASE platforms
Familiarity with cloud platforms such as AWS, Azure, or GCP
Experience with containerization technologies (Docker, Kubernetes)
Experience with SIEM/SOAR integrations (Splunk, Microsoft Sentinel, etc.)
Relevant certifications such as CISSP, CompTIA Security+, CEH, or AWS Certified Security Specialty
Experience with Identity and Access Management (IAM) and Single Sign-On (SSO) solutions

Responsibilities

Deploy, configure, and integrate the iboss platform with enterprise, commercial and government customers
Develop and customize Java-based software solutions to meet specific technical requirements and needs
Collaborate directly with IT teams, program managers, and security officers to ensure seamless platform integration with existing infrastructure
Build and maintain integrations with agency systems including SIEMs, SOARs, identity providers, and other security tools
Design and develop Java-based components, APIs, and integrations tailored to federal customer environments
Write clean, secure, well-documented code in accordance with security standards
Troubleshoot and resolve complex technical issues at the code level in production environments
Contribute enhancements and specific requirements back to the core iboss engineering team
Serve as the primary technical point of contact for assigned accounts
Conduct technical workshops, training sessions, and architecture reviews with agency stakeholders
Provide expert-level guidance on Zero Trust architecture, network security, and cloud security best practices
Work closely with the solutions engineering teams to support pre- and post-sale technical activities
Document solutions, configurations, and custom development for knowledge sharing across the organization
Work with the customer to ensure annual renewal and share new feature advancements