Forward Deployed Software Engineer

ConductorAI•Washington, DC

8d•$150,000 - $220,000•Onsite

About The Position

As a Forward Deployed Engineer, you will sit at the intersection of engineering and customer partnership. You will be onsite with customers regularly, building trust, diagnosing needs, and translating user feedback directly into product improvements. You are still fundamentally an engineer: you will write code, debug systems, and help shape the architecture of a platform built to leverage LLMs and modern AI application techniques. But you are equally comfortable in a customer briefing room as you are in a terminal. This role is for someone who finds it energizing to own the full loop: understand the problem, build the solution, deploy it, and watch it create value for users in real time. You should be comfortable with ambiguity, have a bias for action, and take pride in the quality and reliability of what you ship. You will work on a small, tight-knit team and will be expected to communicate complex technical concepts clearly to users and stakeholders with varying levels of technical fluency. As an early team member, you will also help shape our culture, processes, and product direction. We expect you to measure your work by impact, not activity.

Requirements

Active DoD Secret clearance or higher required at time of hire; required due to the classified nature of work performed under US government contracts
US citizenship required by applicable federal law and government contract obligations (ITAR/EAR); we are unable to consider green card holders or sponsor visas for this role
2+ years of professional software engineering or forward deployed engineering experience
Proficiency in Python and TypeScript
Experience working directly with end users or customers in a technical capacity
Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences
Comfort operating with high autonomy in ambiguous, fast-moving environments
Experience with LLMs and modern AI application techniques
Ability to travel up to 40% domestically and OCONUS

Nice To Haves

Active TS or TS/SCI clearance
Experience in defense, intelligence, or national security environments
Experience at an early-stage startup or in fast-moving, ambiguous environments
Background in system design or full-stack development
Existing relationships with DoD or civil agency stakeholders

Responsibilities

Go onsite to customer environments to configure, optimize, and support ConductorAI software, including customizing workflows for specific customer use cases and troubleshooting the system
Write and maintain production-quality code in Python and TypeScript within a small engineering team
Work directly with users to gather feedback, understand workflows, and translate insights into actionable product requirements
Debug and improve system reliability, performance, and usability based on real-world customer usage
Build and deliver technical demonstrations to new and existing customers
Collaborate with the product and engineering team to develop new features, with a direct line from customer need to shipped capability
Identify opportunities to automate manual processes and improve operational efficiency at customer sites
As a core team member, contribute to company strategy, culture, and evolving responsibilities as we grow