Forward Deployed Process Analyst
About The Position
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Forward Deployed Process Analyst, you will help translate business and operational requirements into solution design artifacts, future-state process flows, and implementation plans. Every day you will partner with Process Engineers and cross functional teams to support end to end delivery of assigned use cases. To thrive in this role you must have strong critical thinking and solution design skills. Here’s what you will experience working as a Forward Deployed Process Analyst: Conduct current-state assessments, including SOP review and process mapping, to support use case design. Provide operational and technical guidance during implementation, go live, and stabilization phases. Develop stakeholder communication plans and support client-facing discussions. Design or contribute to training and change management plans to drive adoption. Define and maintain KPIs and SLAs for assigned engagements and support steady-state performance tracking. Identify risks, dependencies, and operational gaps; recommend mitigation strategies.
Requirements
- Minimum of 5 years of experience in consulting, healthcare operations, enterprise software, or implementation support.
- Strong problem-solving and solution design skills.
- Ability to translate operational needs into executable delivery plans.
- Stakeholder engagement and cross functional collaboration.
- Comfort working with data, metrics, and AI-enabled tools.
Responsibilities
- Conduct current-state assessments, including SOP review and process mapping, to support use case design.
- Provide operational and technical guidance during implementation, go live, and stabilization phases.
- Develop stakeholder communication plans and support client-facing discussions.
- Design or contribute to training and change management plans to drive adoption.
- Define and maintain KPIs and SLAs for assigned engagements and support steady-state performance tracking.
- Identify risks, dependencies, and operational gaps; recommend mitigation strategies.
Benefits
- annual bonus plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
