Forward Deployed Infrastructure Engineer - US Government

Palantir Technologies • Honolulu, HI

5d • Hybrid

About The Position

We’re looking for Forward Deployed Infrastructure Engineers who can help us build, operate, and maintain high-performance, scalable, and reliable services for Palantir platforms, products, and deployments. You'll get to use your creativity to develop novel solutions to evolving challenges and automate processes wherever possible, using whichever tools are best for the job including industry-leading LLM and AI technology! As a Forward Deployed Infrastructure Engineer, every day is different! You will be developing software and providing high-quality support for software systems that are critical to solving our government’s greatest challenges. We strongly believe in engineering teams being responsible for the operations of their services in production. As such, you’ll work closely with forward deployed teams and product teams to participate in sensible, scalable, systems design and share responsibility with them in diagnosing, resolving, and preventing production issues.

Requirements

• Strong engineering background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science.
• Strong coder with shown proficiency in programming languages such as Java, Go, Python, JavaScript, or similar languages.
• Active US Security Clearance at or above the Top Secret level

Nice To Haves

• Confidence in troubleshooting complex systems issues independently using observability tools and service logs.
• Ability to identify and automate highly manual tasks, driving ongoing improvements within and across teams.
• Comfort with large scale production systems and technologies - for example, load balancing, monitoring, distributed systems, or configuration management.
• Proficiency with programming languages such as Java, Python, Bash, JavaScript, Go or similar languages and be comfortable coding and/or utilizing tooling built in these languages
• Ability to work with a high level of autonomy and responsibility in a rapidly changing environment with dynamic objectives and iteration with users.
• Excellent communication and interpersonal skills, with the ability to work effectively in multi-functional teams.

Responsibilities

• Handle support and operations of Palantir software, including monitoring and alerting, configuration management, and upgrades
• Deploy new Palantir products at customer deployments and perform migrations to the latest infrastructure types
• Debug, improve, and optimize Palantir’s services and infrastructure with a focus on long-term reliability and scalability
• Reduce manual operations and automate workflows, processes, and/or runbooks where possible
• Provide technical troubleshooting support for production issues, ensuring timely resolution and minimal impact on operations. Participate in a support on-call schedule.
• Develop novel solutions in Palantir’s Foundry and Apollo platforms to solve infrastructure challenges.

Benefits

• Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance
• Employees are automatically covered by Palantir’s basic life, AD&D and disability insurance
• Commuter benefits
• Take what you need paid time off, not accrual based
• 2 weeks paid time off built into the end of each year (subject to team and business needs)
• 10 paid holidays throughout the calendar year
• Supportive leave of absence program including time off for military service and medical events
• Paid leave for new parents and subsidized back-up care for all parents
• Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation
• Stipend to help with expenses that come with a new child
• Employees can enroll in Palantir’s 401k plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED