Forward Deployed Engineer

FourKites•Chicago, IL

11d•$70,000 - $100,000

About The Position

At FourKites, we tackle complex challenges with real-world impacts, helping customers operate global supply chains that are efficient, agile, and sustainable. We are looking for a Forward Deployed Engineer who thrives at the intersection of software engineering and direct customer impact. You will work alongside enterprise customers from first technical discovery through post-launch, building and deploying integration and Agentic AI solutions. This role requires speed, quality, and AI fluency to solve customer problems by building solutions.

Requirements

Strong proficiency in Java and Python, with the ability to write clean, production-grade code with proper error handling and test coverage.
Solid fundamentals in data structures and algorithms, with the ability to reason about complexity and choose the appropriate approach.
Hands-on experience with Large Language Models (LLMs), prompt engineering, and agentic workflow design.
Familiarity with LangGraph, LangChain, or equivalent agentic frameworks.
Clear and confident communication skills, effective with both technical and non-technical stakeholders.
Experience with queueing systems, data warehouses, and ETL processes.

Nice To Haves

Background in supply chain, logistics, or B2B SaaS.
Familiarity with EDI standards, TMS/WMS systems, or carrier integrations.
Experience with low-code workflow platforms such as n8n, Pipedream, or Temporal.
Ability to visually document and communicate integration designs using tools like Lucidchart or draw.io.

Responsibilities

Customer-Facing Engineering: Participate in discovery and technical calls, provide immediate, concrete solutions to complex questions, and deploy agentic workflows.
Technical Development: Build new features, Minimum Viable Products (MVPs), and scalable solutions that directly impact customer outcomes.
AI Workflow Development: Write and extend LangGraph-based workflows and Agent Studio customizations to orchestrate supply chain operations.
Integration Development: Design and develop production-grade integrations to connect with customer systems and solve complex supply chain problems.
Quality & Ownership: Write thorough Root Cause Analyses (RCAs) for integration failures, own fixes through resolution, and conduct code reviews before customer deployment.
Knowledge Building: Contribute to the team's reusable integration and AI workflow library, and mentor incoming Forward Deployed Engineers (FDEs).