Forward Deployed Engineer

Speakeasy • San Francisco, CA

22h • $180 - $220 • Onsite

About The Position

As a Forward Deployed Engineer, you will be at the forefront of our customer engagements. You'll own the hands-on, technical deployment of Speakeasy within key accounts, working autonomously to ensure successful implementations and serving as a critical technical partner for our customers. You will iterate our core product, driving and implementing improvements hand-in-hand with customers to help achieve their goals.

Requirements

• Significant back-end / API engineering experience -- likely at least 6-8 years.
• You’re excited to dive deep into the technical details of our customers’ APIs and SDKs, and can lead in-depth technical deployments/implementations with customers and partners
• Previously worked as a founding engineer, solutions engineer, or technical founder
• Demonstrate exemplary customer empathy: be able to pragmatically connect customers’ goals with Speakeasy
• Demonstrate high ownership/autonomy. You can rapidly learn what you don’t already know, and you can naturally identify where to have high impact/leverage. You can drive successful outcomes with customers

Responsibilities

• Own the hands-on, technical deployment of Speakeasy within key accounts
• Work autonomously to ensure successful implementations
• Serve as a critical technical partner for our customers
• Iterate our core product, driving and implementing improvements hand-in-hand with customers to help achieve their goals
• Manage multiple customer relationships and potentially competing priorities elegantly
• Use your customer learnings to influence the product roadmap and docs, to ensure constant improvement in the customer experience

Benefits

• Medical, dental, and vision insurance covered at 100% for you and 90% for dependents
• 401(k) plan
• Unmetered PTO
• Onsites in SF and London (and other locations: in the past we’ve visited NYC, Lisbon and Mexico City!)
• Work with a fun, collaborative, ambitious team

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed