Forward Deployed Engineer

SitrepsKetchum, ID
Hybrid

About The Position

A venture-backed robotics company building autonomous ground vehicle systems for defense customers. Their platforms combine an autonomy stack, operator-control software, and integrated mission payloads. Programs are rapidly transitioning from experimental phases into real-world deployment, placing this role at the center of that shift. Forward Deployed Engineers are the company’s tip of the spear in the field. You will act as a technical operator, ensuring systems function in real-world conditions that often go beyond documented scenarios. This role is closer to a Palantir-style FDE than a traditional field service representative. You are not just executing checklists—you are a generalist engineer working hands-on in dynamic environments. You will operate at the intersection of engineering and end users, supporting customers who are eager to adopt new capabilities as soon as they are ready.

Requirements

  • Strong technical foundation across both hardware and software systems
  • Comfortable with hands-on vehicle maintenance and repair
  • Experience working with CLI, log analysis, networking, and communications troubleshooting
  • Ability to debug software deployments without needing to write production code
  • Willingness to travel extensively (~75%), including extended stays in remote or challenging environments
  • Comfort working in physically demanding conditions (“Type 2 fun”)
  • Strong mission orientation and commitment to end users
  • Bias toward action and problem-solving in ambiguous environments

Nice To Haves

  • Experience as a Forward Deployed Engineer at a software-forward defense or dual-use company
  • Experience within government innovation organizations (e.g., DEVCOM, DIU, service-level innovation offices)
  • Background as a Field Service Representative (FSR) with added software/networking expertise
  • Military experience (valued but not required)

Responsibilities

  • Deploy integrated robotic ground systems to test sites, training centers, and forward operating locations
  • Troubleshoot across the full stack: hardware, autonomy software, networking, communications, and operator-control systems
  • Pull logs via command line, reproduce issues, and provide clear diagnostics to engineering teams
  • Proactively identify and resolve issues before they impact the customer
  • Document solutions to prevent recurrence
  • Train and support customer operators on new capabilities
  • Build strong relationships with field units and earn their trust

Benefits

  • Equity participation for all employees
  • Performance bonuses primarily awarded as equity
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