Forward deployed engineer

ShapedNew York, NY
Onsite

About The Position

Shaped is building the real-time context engine for AI. Vector databases retrieve documents - we retrieve decisions. As a Forward Deployed Engineer at Shaped, you'll bridge engineering and our customers, helping them ship on Shaped, whether that's an agent, a recommender, a search experience, or something we haven't seen yet. This requires someone who can program and also sell - a killer combo!

Requirements

  • Several years of engineering experience (Ex. could ship an end-to-end backend or ML service)
  • Comfortable with Python and SQL
  • Have experience talking to customers, whether you were a solutions engineer or a barista
  • Excited to wear many hats (sales, modeling, backend, frontend, etc.)
  • Care about retrieval and recognize how broken context still is for agents today

Responsibilities

  • Help customers go from first POC to production in weeks, not quarters
  • Run experiments to find the models, embeddings, and configurations that work for each customer
  • Build trust with customer engineering and product leaders so they keep shipping with us
  • Run technical demos that close deals
  • Bring customer pain back into the product roadmap

Benefits

  • Premium medical, dental, and vision
  • Retirement plan
  • Unlimited PTO
  • Commuter benefits
  • Fully-stocked office
  • Dinner if you stay late
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