Forward Deployed Engineer
About The Position
Encord is seeking an exceptional Forward Deployed Engineer (FDE) to join their product engineering team. This is an engineering-first role where FDEs are the technical owners responsible for integrating the Encord platform into strategic customer environments. They will work directly with client engineering teams to identify issues, design, build, and implement solutions. As an early member of the Forward Deployed team, this role offers a significant impact on a critical function for Encord and its customers, blending hands-on engineering with direct client ownership. The FDE will make system design decisions under real customer load and be trusted to solve complex integration and workflow problems. They will operate autonomously, defining their own solutions, managing client relationships, and providing feedback to the product roadmap.
Requirements
- 3–8 years in a software engineering role
- Python is a big plus
- Experience building or working with data integrations and APIs
- Strong written and verbal communication skills
- Ability to thrive in ambiguity and take ownership without being told what to do
Nice To Haves
- Prior experience at a high-growth startup is a plus
Responsibilities
- Own the end-to-end deployment of the Encord platform for strategic customers.
- Build data integrations and technical solutions to support customer onboarding and adoption.
- Guide customers with best practices, run demos, and host workshops.
- Communicate project plans and progress to both technical teams and executive stakeholders.
- Collaborate closely with product, engineering, and commercial teams to feed customer insights back into the roadmap.
- Help define and scale the Forward Deployed function as an early team member.
- Design and ship high-quality, production-grade code that integrates Encord into customers' most complex data and ML pipelines.
- Own system design decisions for customer deployments, balancing correctness, scalability, and speed.
- Work directly with clients' engineering teams to diagnose problems, scope solutions, and ship fixes end-to-end.
- Build data integrations and technical solutions that support customer onboarding, adoption, and scale at pace.
- Communicate technical plans and tradeoffs clearly to both engineering counterparts and non-technical stakeholders.
- Operate with a high degree of autonomy: identify the right problem to solve, decide how to solve it, and see it through with minimal oversight.
- Collaborate with product and engineering to feed customer insights back into the roadmap.
- Help define and scale the Forward Deployed function as an early team member.
Benefits
- Competitive salary
- Commission
- Meaningful equity in a high-growth startup
- Clear, accelerated growth opportunities as the company scales rapidly
- Strong in-person culture: 4–5 days/week in our newly launched North Beach loft office
- Flexible PTO to fully recharge
- 18 paid vacation days in the U.S. plus federal holidays
- Annual learning & development budget
- Comprehensive health, dental, and vision coverage
- Frequent travel opportunities across the U.S., London, and Europe
- Bi-annual company offsites, twice-weekly team lunches, and monthly socials
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
