Forward Deployed Engineer

SailPoint • Austin, TX

3d • Onsite

About The Position

Operating at the intersection of Solution Engineering, Professional Services and Product Management, Forward Deployed Engineers (FDEs) leverage state-of-the-art AI tooling alongside deep implementation expertise and industry knowledge to build foundational solutions, solve complex problems, accelerate our customers' time-to-value and decrease the cost of traditional services. You will partner with our sales organization by applying your technical abilities, problem solving skills and business acumen in support of SailPoint’s growth objectives. Forward Deployed Engineers (FDEs) at SailPoint embark on their journey by undergoing comprehensive product and sales training. This initial phase allows them to harness their existing experience, paving the way for a profound understanding of our SaaS solutions and the challenges they solve for our customers.

Requirements

• 5-7+ years of professional work experience as part of an enterprise software company, systems integrator, or consulting firm; 3+ years of software implementation or pre-sales experience.
• Experience in software development, implementation, and configuration
• Excellent communications skills and extensive experience working directly with clients and partners
• A working knowledge of technical infrastructure including web services, application servers, databases, virtualization, and directories is required
• Conversant in modern SaaS architecture
• Experience with agentic coding tools such as Cursor, Claude Code, Kiro, Google Antigravity, GitHub CoPilot, OpenAI Codex
• Familiarity with Java, XML, LDAP, SQL, JSON, Azure/AWS/GCP is desirable
• Experience with the following tech-stack NodeJS, JavaScript, Typescript, Angular, React.js

Nice To Haves

• 3+ years working with Identity, Governance and Access Management solutions
• Experience with at least one of the following; SpringBoot, SpringMVC, XML, SPML/SOAP, web and application servers
• Windows and Unix (Linux, Sun, HP, AIX) platforms
• Relational databases (Oracle, Sybase, MSSQL, MySQL)
• NoSQL databases (MongoDB, Cassandra, Redis)
• Directories (LDAP, AD)
• Java, BeanShell, JavaScript
• Node.js
• Enterprise resource planning or service management systems (SAP, PeopleSoft, ServiceNow)
• Cloud Infrastructure-as-a-Service platforms (AWS, Azure, GCP)
• Front-end language experience (HTML, CSS, Angular, React, Vue.js)
• Familiarity with SailPoint products and vendors such as Saviynt, RSA/Aveksa, One Identity, Oralce Identity Manager, etc..
• Familiarity with AI and machine learning concepts
• Experience with project management duties (project planning, resource management, scope, schedule and status, documentation)
• Experience with quality assurance duties (usability testing, performance testing, automated testing, test scripts, test cases and test plans)
• Security software or IT audit experience
• Computer Science degree, Engineering degree, or equivalent experience
• J2EE certification and/or CISSP certification is a plus
• SailPoint Certified Engineer or Solution Architect is a plus and is expected within 12 months of hire

Responsibilities

• Actively participate in the sales process and work closely with the direct and channel sales teams
• Discover and understand customer requirements and align our solutions to those requirements, augmenting your expertise with AI tooling
• Participate in onsite and remote foundational implementation engagements
• Educate customers on high-level product architecture, functional design, and best practices
• Assist in the analysis, and documentation of customer requirements and how they map to SailPoint solutions
• Collaborate with cross-functional teams like sales, solution engineering, product, professional services, and customer success to ensure a seamless customer experience
• Collaborate with other Forward Deployed Engineering team members to design creative solutions to complex problems.
• Master Artificial Intelligence and Agentic technologies to solve customer problems.
• Contribute to building out Agentic technology solutions that become our standard for demonstrations of SailPoint’s products.

Benefits

• Medical, dental, and vision insurance
• Short-term and long-term disability
• Life insurance and Accidental Death & Dismemberment (AD&D)
• Supplemental life insurance for employees, spouses, and children
• Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account
• 401(k) Savings and Investment Plan with company matching
• Flexible vacation policy
• 8 paid holidays annually
• Sick leave
• Paid parental leave
• Employee Assistance Program (EAP) and Care Counselors
• Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options
• Health Savings Account (HSA) with employer contribution
• SailPoint Corporate Bonus Plan or a role-specific commission
• Potential eligibility for equity participation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree