Forward Deployed Engineer

Axion•New York, NY

About The Position

Axion Ray is looking for a Forward Deployed Engineer to join our Solutions team and help drive high-impact delivery, adoption, and customer outcomes across every engagement. This is an exciting opportunity to be deeply embedded in the customer journey, owning the workstreams that support AI implementations and ensuring continued success from deployment through scale. The ideal candidate is a hands-on, technical, and client-facing engineer who can effectively communicate across business, product, and engineering stakeholders.

Requirements

2+ years of experience in enterprise software implementation, technical consulting, or customer success.
Proven ability to own technical workstreams and manage client-facing projects independently.
Strong technical acumen — comfortable building solutions, leading demos, and running user sessions.
Experience working across multiple customer accounts simultaneously.
Excellent collaboration skills; able to partner closely with ASD and SSD teammates.
Organized and detail-oriented, with a track record of producing scalable, hand-off-ready deliverables.
Thrives in fast-moving, ambiguous environments where ownership is expected.

Responsibilities

Own technical workstreams and use case execution across multiple accounts simultaneously.
Drive activation — proving value fast at each customer site.
Lead user sessions and client-facing technical presentations with confidence and clarity.
Build solutions that can scale and be handed off cleanly to other teammates and accounts.