Forward Deployed Engineer (North America)

Akka • New York, NY

2d • Remote

About The Position

Akka is seeking a Forward Deployed Engineer (FDE) who perfectly balances sharp technical capability with elite, client-facing communication. This is an interactive, high-impact role. You are not a "behind the scenes" developer, nor are you a high-level consultant who just talks strategy. You are an adaptable, sharp engineer who can command a room of enterprise developers, understand their architectures, and teach them how to build production-grade applications on our agentic platform.
Your success is measured by the customer's technical self-sufficiency and the ultimate stability of their push to production. You are a fast-twitch learner who can rapidly master new tech stacks, confidently unblock engineering hurdles alongside customer teams, and mentor them to success.

Requirements

• Deep, hands-on proficiency in constructing complex logic systems using LLMs and multi-agent frameworks. You must be highly skilled in context engineering, managing semantic data, designing dynamic orchestration flows, and implementing multi-agent interactions.
• Strong background in building enterprise-grade policy ladders and implementing robust guardrails to ensure agentic behavior remains predictable and safe.
• You must possess native-level English verbal and written fluency. You can confidently lead technical presentations, command a room of enterprise engineers, and translate complex concepts into clear, structured discussions.
• A voracious learner who thrives in ambiguity. You have a proven track record of picking up new languages, frameworks, and cutting-edge AI paradigms in days, not weeks, and can confidently write code and build prototypes within them.
• A background in technical enablement, developer relations, technical consulting, or engineering mentorship. You genuinely enjoy teaching, public speaking, and pairing with other developers to solve problems.
• Solid experience in distributed architecture and functional programming concepts.
• Strong professional understanding of Java or other JVM-based languages.
• Understanding of application deployment and container orchestration, particularly Kubernetes, to help customers achieve a safe, repeatable path to production.

Nice To Haves

• Experience building AI test suites for continuous evaluation and model performance measurement is highly desired.
• Specific hands-on experience with Akka (Clustering, Persistence, and Streams) is highly desirable.

Responsibilities

• Design and deliver highly engaging technical workshops, architectural deep-dives, and hands-on training sessions to customer development teams, taking them from zero to proficient on the Akka tech stack.
• Act as a core technical anchor. Enable customer developers through architectural guidance, pairing on complex production logic, and building "spikes" (proofs of concept) that the customer then owns and scales.
• Quickly grasp unfamiliar customer architectures, business domains, and codebases, providing immediate, collaborative technical direction and troubleshooting.
• Guide customers in architecting logic systems using multi-agent LLM interactions, focusing on context engineering, semantic data, and dynamic orchestration.
• Provide the technical expertise needed for customers to harden their own environments, helping them build policy ladders with extensive guardrails and mitigated deployment risks.
• Ensure customer applications are resilient, production-ready, and scalable. You provide the tools, SRE best practices, and systems knowledge required for a safe, repeatable path to production.
• Advise on environment setup and container orchestration to ensure backend stability and reliability once live.
• Serve as a bidirectional bridge between the customer and Akka's internal Product and Engineering teams to influence the roadmap based on real-world engineering friction points.
• Host interactive "Office Hours" and recurring architectural reviews to help the customer's system safely evolve.

Benefits

• A transparent, distributed work environment with a strong focus on work-life balance.
• Challenging work that interacts with innovative applications used by millions.
• A collaborative culture that attracts the "brightest minds" in the technology community.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed