Forward Deployed Engineer

Lenovo•Morrisville, NC
•$152,000 - $233,105•Remote

About The Position

Lenovo Solutions & Services Group is running a company-wide AI transformation program, embedding engineering talent directly inside business functions. Forward Deployed Engineers (FDEs) are the builders at the center of that model. As an FDE, you will be assigned to a specific business function and work alongside its leaders and teams to identify where AI creates real leverage, then build and deploy practical solutions that fit how work actually gets done. This is not a research or advisory role — you move from discovery to working prototype to deployed solution within sprint cycles, in close partnership with a Domain Leader who provides business direction and context. The right candidate is energized by driving meaningful change in a business — not just shipping code but making sure what gets built is genuinely adopted and used. You are comfortable working with typical tech stacks such as Microsoft and ServiceNow as well as building custom AI agents/ solutions on other internal platforms.

Requirements

  • 5+ years in software engineering, solutions engineering, applied AI, or a closely related technical role.
  • Hands-on experience building and deploying AI, automation, or intelligent workflow solutions in real business settings.
  • Strong working knowledge of LLMs, prompt design, retrieval-based architectures, orchestration, and agent-based systems.
  • Comfortable integrating with enterprise APIs, data sources, and workflow platforms.
  • A genuine drive to see change land — you understand that building the solution is only half the job.
  • Clear communicator; able to explain technical decisions in plain language to business and leadership audiences.

Nice To Haves

  • Experience with Microsoft AI platforms: Copilot Studio, Azure OpenAI, M365, Power Platform.
  • Custom development skills (Python, JavaScript, or similar) for problems that off-the-shelf tooling cannot solve.
  • Background in technical consulting, solutions architecture, or customer-facing engineering.
  • Experience with change enablement, user adoption, or process redesign alongside technical delivery.

Responsibilities

  • Embed in a business function and work with the Domain Leader and subject matter experts to map workflows, surface pain points, and identify high-value AI opportunities.
  • Translate business problems into scoped, deliverable use cases — balancing ambition with what is practical to build and adopt.
  • Design and build AI solutions using the right tools for the problem: Microsoft AI and productivity platforms (Copilot Studio, Azure OpenAI, M365), RAG pipelines, agent workflows, automation tooling, and custom development where needed.
  • Prototype quickly, test with real users, and iterate within short sprint cycles.
  • Deliver solutions that integrate into existing workflows — not standalone demos.
  • Own adoption as well as technical delivery — work alongside change resources to help teams actually use what gets built.
  • Gather feedback post-deployment to improve performance and increase business value over time.
  • Contribute to patterns and practices that can scale across squads and functions.
  • Bridge business stakeholders, data teams, and platform partners — translating clearly in both directions.
  • Provide concise, honest updates on progress, risks, and tradeoffs to technical and senior non-technical audiences alike.

Benefits

  • Flexibility in where you work
  • Eligible for remote work
  • Hybrid schedule with three days in the office and two days working from home each week (for those within commuting distance of Chicago, IL or Raleigh, NC offices)
  • Opportunity to work remotely (for those located outside of Chicago, IL or Raleigh, NC areas, based on business needs)
  • Bonuses
  • Commissions
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