Forward Deployed Engineer - US
About The Position
As a Forward Deployed Engineer (FDE) at Parloa, you will be at the forefront of enterprise AI adoption, delivering advanced technology into complex environments. Your primary mission is to lead end-to-end deployment projects from an engineering standpoint, not only implementing existing solutions but also engineering new ones to ensure success at an enterprise scale. FDEs function as in-field product engineers, building necessary components, adapting architecture to enterprise constraints, and engineering integrations across systems and APIs. This role is hands-on and code-first, involving direct work in building, debugging, and engineering solutions. The impact of your work will directly influence deployment success, customer experience with Parloa, and the future direction of the product. This position is focused on engineering production-ready solutions that operate effectively under real-world enterprise conditions, emphasizing speed and scale, rather than maintenance.
Requirements
- 4+ years of professional experience in software engineering, systems integration, DevOps, or data engineering roles with direct customer impact.
- Proven track record of leading deep technical deployments and integrations in large-scale enterprise environments.
- Strong technical depth across backend engineering, infrastructure-as-code, Kubernetes/cloud platforms, APIs, and databases.
- Proven experience in systems design and the ability to go hands-on in production systems.
- Ability to operate independently in ambiguous, high-responsibility settings, especially when deploying live to enterprise systems.
- A builder’s mindset with a bias for action, creativity under pressure, and an obsession with making things work in the real world.
- Degree in Computer Science, Engineering, or related technical field.
Nice To Haves
- Experience building or integrating AI/LLM-powered systems (e.g., embedding agent workflows, vector databases, prompt orchestration).
Responsibilities
- Lead the technical execution, including product engineering, of Parloa’s deployments within large, complex enterprise environments.
- Architect deployment solutions that meet enterprise-grade requirements for performance, reliability, and security.
- Build custom extensions, integrations, and configurations to address product gaps and meet enterprise needs.
- Operate at the intersection of backend engineering, DevOps, and data engineering to ensure seamless delivery.
- Collaborate directly with customer engineering organizations to overcome constraints and achieve measurable outcomes.
- Provide technical guidance to more junior in-field engineers.
- Engage with enterprise architects and senior technical stakeholders to discuss solutions and architectures, ensuring alignment and credibility.
- Rapidly resolve issues in mission-critical environments to ensure customer success.
- Act as the feedback loop between the field and core engineering teams, translating deployment learnings into platform evolution.
- Ensure scalable architectures and durable customer value by working closely with Deployment Strategists.
Benefits
- Salary ranges include OTE
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What This Job Offers
Job Type
Full-time
Career Level
Senior
