Forward Deployed Engineer

Balance•New York, NY

5d•Hybrid

About The Position

We are looking for a Forward Deployed Engineer (FDE) to personally design, build, and ship the technical solutions that connect Balance to our most strategic customers. This is hand on individual contributor role that partners closely with the revenue and product organization to deliver exceptional technical experiences throughout the customer lifecycle. The role splits between deep, hands-on account work and the broader technical motion: demos, proofs-of-concept, and technical discovery. It’s built for someone who pairs strong technical depth with sharp business judgment. The FDE reports directly to the VP of Revenue and serves as a key technical voice in shaping how Balance brings technical solutions to market.

Requirements

5+ years of experience in Solutions Engineering, Sales Engineering, Technical Consulting, or Solution Architecture.
Bachelor’s degree in Computer Science, Software Engineering, Information Systems, Electrical Engineering, or a related technical field.
Exhibit strong business judgment about deal economics and ROI, and the instinct to know when to build versus when to push back on scope.
Sharp ability to get to the core of a customer’s problem and its context, and communicate it clearly, internally to Balance’s teams and externally to customer stakeholders.
Hands-on ability to build and configure AI-agent-based workflows and integrations using modern coding and agent-orchestration tools, able to personally design solutions connecting Balance’s products into client systems, not just direct others to build them.
Experience supporting enterprise sales cycles and engaging with executive stakeholders.

Responsibilities

Support strategic enterprise opportunities through technical discovery, solution design, and executive customer engagements.
Own technical demos, solution design, and proof-of-concept initiatives.
Ensure successful customer implementations and serve as the escalation point for complex technical challenges.
Represent the voice of the customer by translating customer feedback into product and engineering priorities.
Work directly with strategic accounts to solve their problems, personally designing, building, and shipping integrations and AI-agent workflows that connect Balance’s products into their systems.