Forward Deployed Engineer (FDE) – LumApps AI (M/F)

LumApps•Webster, MA

13h•Hybrid

About The Position

LumApps is an AI-powered Employee Hub that helps companies with their digital transformation in communication, collaboration, and engagement. The platform is a leader in the market, deployed by Fortune 500 clients globally and recognized by Gartner and Forrester. In 2025, LumApps partnered with Beekeeper to expand its reach to frontline workers. The mission is to foster a sense of belonging and purpose, creating an environment where employees are engaged and work towards common goals. LumApps' solution improves team productivity, transforms employees into company ambassadors, enhances efficiency and connectivity, and helps reduce turnover, accelerate onboarding, and improve collaboration and customer experiences. With over 600 employees across 11 offices worldwide, LumApps is undergoing an ambitious growth phase to become the market leader, supported by its shareholder Bridgepoint. The company values boldness, integrity, teamwork, and continuous evolution. The Enterprise AI Challenge focuses on the production and scaling of AI for global enterprises, addressing the limitations of generic AI models that lack context and secure access to enterprise data. LumApps AI tackles the 'Last Mile Integration' problem, acting as a bridge between the core platform and customer value by deploying engineering talent to ensure AI is secure, integrated, and scalable. As a Forward Deployed Engineer (FDE), you will be at the forefront of this initiative, solving technical challenges to accelerate the adoption of LumApps' core AI technologies: Micro-Apps and Agents. This role sits at the intersection of engineering and customer impact, navigating technical constraints to deploy live, ROI-generating AI Agents rapidly. It offers a rare opportunity for career acceleration, working with senior leadership and opening doors to future roles as an architect, tech lead, or product manager.

Requirements

A degree in Computer Science or Information Technology.
A strong bias for action and the ability to self-prioritize in ambiguous, fast-paced environments.
Proficiency in Node.js, TypeScript, Java or Python.
Comfortable with frontend frameworks like React and backend API design.
A passion for emerging tech, specifically Generative AI, RAG architecture, AI Frameworks and Agentic workflows.
Full professional proficiency in English with the ability to translate complex technical challenges into clear business outcomes for customers.
Willingness to travel (approximately 2 weeks per quarter) to innovate directly with customers on-site.

Nice To Haves

Experience working directly with customers, understanding their needs and designing high-value solutions to fulfill their expectations
Experience working in Scrum environments.
Understanding of enterprise identity frameworks like OICD, OAuth 2.0 or SAML.

Responsibilities

Strategic Co-Innovation: Embed with customers to map complex data environments and identify high-friction business workflows, such as HR onboarding or IT support.
Rapid Prototyping & Delivery: Build proof-of-concept AI Agents and integrations using public APIs, webhooks, and LLMs that plan, decide, and act within the LumApps ecosystem.
Enterprise Integration: Architect the middleware and custom connectors required to bridge LumApps AI with systems like SAP, Workday, or ServiceNow.
Field Feedback Loop: Act as the vanguard for our Core R&D team. You will identify systemic integration patterns in the field and contribute code (PRs) to harden and evolve our core platform, as well as abstract your custom solutions into scalable, repeatable "Industry Vertical Packs."
Developer Evangelism: Create "plug-and-play" integration templates, code snippets, and technical articles to showcase best practices and enable our broader ecosystem.