Forward Deployed Engineer (SF/On-site)
About The Position
Soulside AI is transforming how behavioral health organizations operate by leveraging AI to unlock significant efficiency gains. Our platform drastically reduces documentation time, allowing organizations to redirect resources towards patient care, growth, and innovation. This leads to improved outcomes, reduced costs, and the ability to serve more patients without increasing administrative overhead. As a fast-growing company, we are building the infrastructure for the future of mental healthcare. This is an opportunity to join as a founding engineer and shape a critical platform for the behavioral health industry.
Requirements
- 2+ years of software engineering experience.
- Strong backend or ML/AI background, with experience shipping production software.
- Comfort working directly with customers and ambiguous problems—turning conversations into specs into code.
- Experience building integrations with third-party APIs and data sources.
- Hands-on experience with LLM technologies including prompt engineering and production AI pipelines.
- Excellent written and verbal communication—you can explain technical tradeoffs to clinicians and clinical realities to engineers.
- Ability to thrive in a fast-paced startup environment with high ownership.
Nice To Haves
- Experience with healthcare data standards (HL7, FHIR, CCDA) or EHR integrations.
- HIPAA compliance experience.
- Background in customer-facing engineering, solutions engineering, or technical implementation roles.
- Experience with data pipelines, document ingestion, or OCR systems.
- Audio/signal processing experience.
- Familiarity with Spring Boot, Kafka, AWS, or our broader stack.
- CS degree or equivalent experience.
Responsibilities
- Work directly with behavioral health organizations during onboarding and implementation, from kickoff to go-live.
- Translate clinical and operational workflows—intake, assessment, treatment planning, billing, compliance—into scalable Soulside product features.
- Build integrations with customer EHRs, practice management systems, and clinical data sources.
- Extend the platform to support complex clinical documentation, coding, and reporting workflows.
- Identify product gaps surfaced during deployments and collaborate with product and engineering to close them.
- Own customer-facing technical outcomes end-to-end, from first integration call to production rollout.
- Establish patterns and tooling that make future deployments faster and more repeatable.
Benefits
- Significant equity package with high upside potential as an early team member.
- Competitive salary commensurate with senior engineering roles.
- Comprehensive health, dental, and vision insurance.
- Flexible work arrangements with remote-first culture.
- Direct access to founders and influence on company direction.
- Professional development budget and conference attendance.
- Modern tech stack and complete autonomy over technical decisions.
- Opportunity to build something meaningful that impacts mental health at scale.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
