Forward Deployed Engineer, Growth

WithCoverage•New York, NY
•$140,000 - $170,000•Onsite

About The Position

WithCoverage is seeking a customer-facing engineer to join their Growth team. This role involves building AI-powered tools and workflows to help prospective customers leverage AI in their businesses. The engineer will collaborate closely with Product on defining and scoping projects, taking ownership of the engineering execution, including coding, system integration, testing, and deployment. A key aspect of the role is serving as a technical resource for the Growth and Sales teams, participating in prospect conversations to answer technical questions, demonstrate AI applications, and guide potential clients on using AI effectively. The ideal candidate enjoys both hands-on software development and engaging with non-technical stakeholders, explaining complex AI concepts clearly and confidently.

Requirements

  • 4+ years of technical experience, ideally including time in an AI or analytics practice at a consulting firm (QuantumBlack, BCG X, Bain Vector, Accenture, or similar) or in a forward-deployed / solutions engineering role
  • Experience building AI-powered things that real people used (prompt engineering, retrieval, agents, evals).
  • Ability to explain how an LLM works to someone who has never written code, leaving them feeling capable rather than lectured to.
  • Genuinely strong client instincts: ability to read a room, handle a skeptical executive, tell someone their idea won't work without losing them, and know when to stop talking.
  • Desire to be on calls and in rooms; this is a people-facing job that happens to require an engineer, and roughly half your week looks like that.

Responsibilities

  • Own engineering execution, partnering with Product on defined projects and taking responsibility for implementation.
  • Build AI-powered tools, applications, scripts, and integrations; make technical decisions; and own debugging, testing, deployment, and iteration.
  • Build AI workflows that work in practice by connecting LLMs, APIs, and business data to solve concrete workflow problems.
  • Evaluate AI outputs against real examples, handle errors and edge cases, and improve reliability as people use the built tools.
  • Join prospect conversations and email threads to answer technical questions, work through specific problems, and demonstrate useful applications of AI.
  • Help Sales turn value into a concrete next step: a working session, a tailored demonstration, or a deeper conversation about WithCoverage.
  • Give nontechnical operators practical advice they can apply to their businesses.
  • Walk them through tools, demonstrate approaches using relevant examples, and help them understand how to use AI effectively and check its work.
  • Understand enough of a prospect’s workflow to give sound technical guidance.
  • When follow-up calls for a working example, build a prototype, script, or lightweight tool using relevant sample data and documents.
  • Document what you build, reuse components where it makes sense, and communicate technical constraints and implementation tradeoffs to Product and Core Engineering.

Benefits

  • Competitive compensation that includes equity
  • Comprehensive benefit plans for medical, dental, vision, life, and disability
  • Pre-tax accounts (FSA, HSAs, dependent care FSAs, commuter savings)
  • 401(k) provider
  • Flexible time off
  • Sick leave
  • Family and medical leave
  • Major national holidays
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Collaborative, transparent, and fun culture
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