Forward Deployed Engineer (FDE) – Marketing & Sales AI Transformation
About The Position
The Forward Deployed Engineer (FDE) is a hands-on AI engineer and transformation practitioner embedded within Marketing and Sales functions to accelerate Lenovo’s Solutions and Services Group's (SSG) AI-led Marketing & Sales transformation agenda. This role partners with domain leaders to identify, build, and scale AI solutions across Market-to-Opportunity (M2O) and Quote-to-Cash (Q2C) processes — delivering measurable outcomes such as revenue growth, sales productivity, pricing optimization, and cycle time reduction. The FDE operates in a sprint-based, execution-focused model, owning delivery from problem discovery to deployed solution and adoption, aligning with enterprise transformation priorities, governance, and value realization.
Requirements
- 5+ years of experience in software engineering, applied AI, or solutions engineering
- Proven experience delivering AI/automation solutions in business environments
- Strong knowledge of LLMs, prompt engineering, RAG, agent-based systems
- Integration experience with enterprise platforms (CRM, ERP, CPQ, APIs)
- Exposure to Marketing, Sales, or Revenue Operations domains
- Demonstrated ability to deliver measurable business outcomes and drive adoption
- Strong communication skills across business and technical stakeholders
- Experience with Microsoft AI stack (Copilot Studio, Azure OpenAI, Power Platform)
- Background in commercial transformation, pricing, or sales enablement
- Experience in consulting, solutions architecture, or cross-functional delivery models
- Understanding of transformation governance, KPIs, and ROI tracking frameworks
Responsibilities
- Embed within Marketing & Sales teams to assess end-to-end workflows across lead generation, pipeline management, pricing, quoting, and order fulfillment
- Identify high-value AI opportunities aligned to commercial KPIs and transformation priorities
- Translate business problems into scoped, executable AI use cases
- Design and deliver AI solutions leveraging Generative AI, Agentic AI, predictive analytics, Microsoft AI ecosystem (Copilot Studio, Azure OpenAI, M365, Power Platform), RAG pipelines, agent orchestration, and automation tools
- Rapidly prototype, test, and iterate within sprint cycles
- Deliver production-grade solutions integrated into existing enterprise systems (CRM, CPQ, ERP)
- Drive improvements across revenue velocity and pipeline conversion, Quote-to-cash cycle time and deal execution, and pricing optimization and sales effectiveness
- Enable digital transformation across sales, pricing, and revenue operations processes
- Ensure solutions are adopted, embedded, and scaled within business workflows
- Partner with business stakeholders to drive change management and user adoption
- Capture feedback and continuously enhance delivered solutions
- Align delivery with SSG Digital Transformation roadmap, KPIs, and ROI targets
- Contribute to performance tracking, dashboards, and transformation scorecards
- Provide regular updates into program governance cadence (weekly reviews, SteerCo inputs)
- Act as a bridge between business stakeholders, IT, data platforms, and AI teams
- Communicate progress, risks, and trade-offs clearly across technical and non-technical audiences
- Support cross-functional alignment in complex, global environments
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
