Forward Deployed Engineer, Epic Specialist

Qualified Health PBC

98d•$150,000 - $200,000•Hybrid

About The Position

Qualified Health is building a team of Epic Forward Deployed Engineers—individuals who have lived inside health systems or Epic implementation environments and understand, from the inside, how clinical workflows get built, how Epic interfaces actually work, and what it takes to get a new tool adopted at the point of care. As an Epic Forward Deployed Engineer, you will be embedded at our health system client sites, working directly with their Epic teams, clinical informatics leads, and operational stakeholders to design, configure, and validate the integration pathways that bring QH’s AI clinical workflows to life inside Epic. This is a hands-on, client-facing, solution-design role—not a back-office engineering position.

Requirements

5+ years of experience in one or more of the following: Epic implementation consulting, health system clinical applications, healthcare IT integration, or SMART on FHIR app development
Direct, hands-on experience with at least one Epic module (Bridges, Ambulatory, ClinDoc, MyChart, Orders, BPAs) in a build, configuration, or implementation role
Demonstrated ability to do solution design in front of clients—you can walk a health system IT team through an interface architecture and make it make sense to both technical analysts and clinical stakeholders
Comfortable with HL7 v2 and FHIR R4 concepts; you don’t need to be a developer but you need to understand message structures, data flows, and integration patterns
Strong written and verbal communication; you can write a clear interface spec, facilitate a requirements session, and explain a technical dependency to a CMO without losing the room

Nice To Haves

Epic certification in Bridges, Ambulatory, ClinDoc, MyChart, or Orders
Experience going live on at least one Epic implementation at an Epic partner shop or health system
Familiarity with Epic Project Workplan structure, build environments, and go-live cutover processes
Experience with Epic CDS Hooks configuration or SMART on FHIR app registration in a production Epic environment
Experience in a health system clinical applications, informatics, or IT analyst role
Direct exposure to clinical workflow design in Epic from the provider side—you understand how physicians and nurses work in the EHR
Familiarity with the political and operational dynamics of health system IT governance (steering committees, clinical champions, change control)
Has deployed or evaluated a SMART on FHIR app or worked with a third-party vendor on an Epic integration

Responsibilities

Serve as the primary on-site (or virtually embedded) technical resource for 1–2 health system clients, building trusted relationships with their Epic analysts, interface teams, and clinical informatics staff
Lead Epic workflow discovery sessions: map current state clinical workflows, identify where AI outputs need to surface (In Basket, CDS card, AVS note, workflow step, report), and document the integration approach
Design the end-to-end integration spec for each use case—covering Epic Bridges interface configuration, FHIR R4 endpoints, CDS Hooks trigger logic, SMART on FHIR app placement, or SendMessage / MDM T02 delivery paths
Coordinate with client Epic teams to drive interface build on the client side; serve as the authoritative technical voice on what needs to happen and why
Own end-to-end testing and validation: from QH platform output through Epic interface to the point of care, catching issues before they reach the clinician
Translate field learnings—edge cases, clinical feedback, configuration gaps—into structured platform requirements for QH’s data engineering and product teams
Support change management at client sites: help clinical champions understand and adopt new AI-enabled workflows