Forward Deployed Engineer, Client Growth & Success

Walnut Insurance•,

9h•Remote

About The Position

Walnut is a leading embedded insurance platform, trusted by partners like BMO, TELUS, Wealthsimple, Viva Finance, and Securian among others. We're hiring a Forward Deployed Engineer to own growth across Walnut's live Partner portfolio — diagnosing performance, building the fix, and shipping it. You'll own a named book of the largest, most regulated Partner accounts in North America and carry an expansion number against them — and serve as on-call growth lead across the portfolio. It's a hybrid seat: account leader, growth operator, and technical builder — often in the same week.

Requirements

5+ years carrying a number in a quota-bearing AE, strategic account, or partner-led role at a SaaS, platform, or distribution business
Track record growing active enterprise accounts — you can name the partner, the outcome, and what you did
Experience selling into lenders, financial institutions, fintechs, telecoms, or platform retailers
Engineering background
Engineer-level fluency with the modern web stack
Partner management experience with enterprise-scale, regulated organizations — navigating procurement, compliance, and security review
Diagnostic mindset — walks into any live Partner program, quickly defines the ceiling and fastest path to it
Bias to ship — builds the test, not the spec; measures everything; ships multiple times per sprint
Commercial and ownership-driven — thinks like a GM of their account portfolio
Executive presence — comfortable with a CRO or CMO one moment, a VP Engineering the next
Strong design taste — can design or direct better enrollment flows and landing pages, and ideally build them
Data-driven and disciplined across forecasting, pipeline, and growth measurement
AI-native operator across sales, growth, and engineering workflows

Nice To Haves

Embedded insurance, embedded lending, or embedded financial products experience
Existing network in US or Canadian lending, fintech, telecom, or financial services
Marketing automation or CDP fluency (Customer.io, Iterable, Braze, HubSpot)
Familiarity with our stack: Node.js/TypeScript, Vue 3, AWS, Terraform, CircleCI
Startup, founder, zero-to-one, or solo-builder experience

Responsibilities

Primary point of contact for a portfolio of named Partner accounts — executive relationship, joint roadmap, QBR cadence, and overall account health
Accountability for revenue projections, retention, product and revenue expansion, and Partner and end-user satisfaction
Account plans for each Key Growth Account, leveraging Walnut's Product, Engineering, and Implementation teams as needed
Carry an expansion number — NRR, expansion ARR, attachment rate, and conversion lift
Own commercial conversations end-to-end: discovery through close, across distribution, carrier, legal, and product stakeholders
Serve as Walnut's internal authority on embedded program growth — the person account leads call when conversion stalls
Advise Partners on positioning, channel mix, lifecycle messaging, and in-product placement
Jump in and out of accounts outside your direct book to unlock performance
Own the build, test, and rollout end-to-end — write the code, ship the experiment, read the result, decide the next move
Run A/B and multivariate tests across enrollment flows, Partner surfaces, and in-product placements
Move fast: diagnose → hypothesize → prototype → test → ship or kill
Codify what works into reusable patterns and playbooks across the portfolio
Write production-quality JS/TS, build Vue/React components, instrument funnels
Design UX changes to enrollment flows and conversion paths — prototype before the meeting
Debug webhooks, trace requests through Partner stacks, rewire integrations
Write SQL against the warehouse; comfortable in DB and BI tools
Script reconciliations, reports, and Partner performance benchmarks in Python or Node
Collaborate cross-functionally across Engineering, Product, Legal, and Compliance at Walnut and Partner companies
Bring structured Partner feedback to influence roadmap and product development
Build processes, templates, and standards as Walnut's account function scales