Forward Deployed Enablement Engineer

Rivet Industries•San Jose, CA

9d•Onsite

About The Position

The Forward Deployed Enablement Engineer (FDEE) at Rivet leads the deployment and integration of customer systems. Embedded with end users, the FDEE creates value where hardware, application software, enterprise architectures, and data integrations meet. This is where functional fielded performance is made real, delivery conditions are urgent, and ambiguity requires rapid, high judgement decisions. As an FDEE, you will work directly with customers to quickly understand their most significant problems. You will design and implement high-impact, mission-critical systems for frontline operators and their organizations. Success in this role requires a commitment to meet customer-specific benchmarks and standards while introducing breakthrough capabilities. At Rivet, you will put state-of-the-art frontline technologies in the hands of people doing the world’s toughest jobs.

Requirements

3+ years managing enterprise deployments of complex integrated technology solutions onsite in collaboration with customers
Experience with complex software implementation, networking, Linux systems, edge hardware
Professional experience with frontline teams, assets, hardware, software, and/or operations
Background of collaborative work in startup environments, new product development, and/or advanced projects
Ability to travel, 35-70%
U.S. citizenship due to contract obligations; active US Security Clearance or the ability to be cleared

Responsibilities

Deploy, debug, and integrate high impact solutions for frontline personnel
Iterate with customer stakeholders to achieve outcomes shaped by today’s practical technology constraints while anticipating new roadmap innovations
Be a trusted customer advocate and voice for Rivet’s core engineering priorities
Drive our roadmap from the point of need – conceive new system enhancements, products, and offerings through real-world learning