Forward Deployed Architect

HighRadius•Houston, TX

9h•Onsite

About The Position

HighRadius guarantees Value Creation for the Office of the CFO with a single Agentic AI platform. The platform integrates 180+ AI agents that orchestrate end-to-end processes across Order-to-Cash, Close & Reconciliation, Consolidation & Reporting, Accounts Payable, B2B Payments, and Treasury. Each agent is tied to measurable KPIs, ensuring real outcomes in just 3–6 months across 1,300+ Global Enterprises. Value Delivery & Process Optimization: Value Delivery: Identify the potential improvements in technology and process and work with customers to drive business outcomes (e.g., DSO reduction, increased auto-match rates). The "Day-in-the-Life" Audit: Conduct deep-dive observations of client finance workflows to identify friction points and bottlenecks. Adoption Strategy: Design and execute playbooks that drive user engagement and ensure the AI platform becomes the backbone of the client’s finance operations. Strategic Governance & Steering: Operational Committee Ownership: Lead monthly meetings with client SMEs to review health metrics and tactical progress. Executive Readiness: Manage up and prepare executives for Steering Committees, providing the data-driven narrative of value delivered. Signal vs. Noise: Change Management: The 80/20 Rule: Stack-rank client requests and technical enhancements. You must possess the business acumen to negotiate with client managers, focusing resources on the 20% of changes that drive 80% of the impact. Roadmap Alignment: Prevent "scope creep" by aligning client desires with the core product vision, ensuring scalability over customization. Cross-Functional Stakeholder Management: Orchestration: Stakeholder management of internal resources across Product, Engineering, and Consulting to solve high-impact escalations. Task Force Leadership: When a critical issue arises, you lead the war room. You own the resolution timeline and the post-mortem strategy to prevent recurrence. Who You Are: Trusted Advisor: You are a trusted advisor to the client. You’re at ease leading a meeting with Finance Directors, managers and Subject matter experts. You also love data analysis, designing and re-configuring agents to drive and deliver value to customers. Solution Expert: You will use the value vs complexity matrix to identify solutions and solve problems. HighRadian DNA: You have a bias for action, strong ownership of your customers and customer projects, and a desire to work in a fast-paced SaaS environment.

Requirements

2-5 years of data science or client management experience
Industrial Engineering, Computer Science, Data Science, or Management Information Systems (MIS) majors
Ability to lead meetings with Finance Directors, managers, and Subject Matter Experts
Proficiency in data analysis
Experience designing and re-configuring agents
Bias for action
Strong ownership of customers and customer projects
Desire to work in a fast-paced SaaS environment
Business acumen to negotiate with client managers

Nice To Haves

Use the value vs complexity matrix to identify solutions and solve problems.

Responsibilities

Identify potential improvements in technology and process and work with customers to drive business outcomes (e.g., DSO reduction, increased auto-match rates).
Conduct deep-dive observations of client finance workflows to identify friction points and bottlenecks.
Design and execute playbooks that drive user engagement and ensure the AI platform becomes the backbone of the client’s finance operations.
Lead monthly meetings with client SMEs to review health metrics and tactical progress.
Manage up and prepare executives for Steering Committees, providing the data-driven narrative of value delivered.
Stack-rank client requests and technical enhancements, negotiating with client managers to focus resources on high-impact changes.
Align client desires with the core product vision, ensuring scalability over customization to prevent scope creep.
Manage stakeholders across Product, Engineering, and Consulting to solve high-impact escalations.
Lead task forces and war rooms for critical issues, owning resolution timelines and post-mortem strategies.
Analyze data, design, and re-configure agents to drive and deliver value to customers.