Formateur/Formatrice

HUB International•Montreal, QC

6d•Hybrid

About The Position

This position, reporting to the Director of Training and Compliance, is responsible for training employees. Its responsibilities include, but are not limited to: Providing training to all new employees on various client management software and other applications; Offering ongoing user support; Designing targeted video tutorials based on user needs; Conducting annual employee audits in collaboration with the existing team.

Requirements

College diploma
Proficiency in Microsoft Office Suite
A minimum of 3 years of experience in damage insurance
Excellent command of French and English (oral and written)
Attention to detail and demonstrating precision and thoroughness
Ability to adapt to different environments and personalities
Excellent teaching skills
Ease of learning new software/computer systems
Excellent communication skills, both individual and group
Strong organizational skills
Proven ability to work in a dynamic environment by establishing priorities
Patient and empathetic
Flexibility
Discretion
Good team spirit
High degree of autonomy

Nice To Haves

Knowledge of EPIC software
Knowledge of ARS (Applied Rating System) software
Valid AMF license – Damage Insurance

Responsibilities

Provide training to all new employees on various client management software and other applications
Offer ongoing user support
Design targeted video tutorials based on user needs
Conduct annual employee audits in collaboration with the existing team